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Campaign Manager

RVO Health

Charlotte, NC
Full Time
Mid Level
64k-72k
9 days ago

Job Description

About the Role

Healthgrades is the leading online resource for comprehensive information about physicians and hospitals. We make healthcare more accessible and transparent for consumers by differentiating providers on the basis of patient satisfaction, physician experience and hospital outcomes. The role of Campaign Manager will be a key contributor on the Revenue Operations team, serving as the final touch point for activation of digital advertising campaigns. This highly detailed role is heavily focused on internal and external customer service, detailed campaign configuration in Order Management Tools, Ad Servers and Demand Side Platforms and ensures accurate and efficient planning and delivery against revenue commitments.

Key Responsibilities

  • Manage the quality assurance, launch, and optimization of display and video media campaigns
  • Prepare Request for Proposal Responses and Media Plans upon request
  • Ensure data sync between Order Management System and CRM
  • Insertion Order Entry into Order Management System
  • Enforce Minimum Spend, Rates, and Inventory Capacity
  • Process, schedule, and test third party client tags to ensure accurate functionality and reporting
  • Suggest and implement performance and delivery optimizations
  • Buy media through Demand Side Platforms on behalf of clients, monitoring spend/margins/discrepancies to ensure efficient use of funds
  • Manage and communicate delivery and pacing for assigned accounts
  • Investigate ad delivery tracking problems to determine the source of the break in data
  • Provide Ad Hoc reporting for performance and delivery needs
  • Partner with Business Operations team to provide accurate month end delivery/billing counts
  • Ensure access to third/fourth party vendor reporting
  • Manage to Ad Verification Vendor requirements for campaigns
  • Process screenshot requests
  • Solicit creative from Client Services, escalate late creative as necessary
  • Provide inventory availability for optimization requests
  • Manage order/line cancellations
  • Coordinate with internal teams for other non-ad product offerings as needed

Requirements

  • 2+ years experience managing online display media campaigns preferred
  • Power user of Microsoft Excel and/or Google Sheets
  • Excellent written and verbal communication skills
  • Knowledge of commonly used concepts, practices, and procedures as they relate to advertising systems administration and management
  • Ability to respond calmly, quickly, and decisively to unpredictable or unexpected events and changes
  • Ability to identify and document risks, obstacles, completed activities, etc.
  • Strong project management skills with high attention to detail and the curiosity to find solutions
  • Extraordinary customer service skill

Nice to Have

  • Experience with Demand Side Platforms and ad campaign optimization
  • Knowledge of ad verification and third-party reporting tools

Qualifications

  • Experience managing online display media campaigns
  • Proficiency with Microsoft Excel and/or Google Sheets

Benefits & Perks

  • Starting Salary: $63,800 - $72,000 (based on location, qualifications, and experience)
  • Access to a Free Udemy for Business subscription
  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program
  • Pharmacy Benefits
  • Income Protection Plans
  • Pet Services Plans
  • Mental Health Support
  • Wellness Coaching
  • HSA- Health Savings Account
  • Commuter Benefits
  • Gym & Fitness Center Discount Program

Working at RVO Health

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group's Optum Health. We are committed to providing equal employment opportunities and reasonable accommodations for individuals with disabilities. We value diversity, inclusion, and merit-based employment, and do not sponsor visas at this time.

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Job Details

Posted AtJun 11, 2025
Salary64k-72k
Job TypeFull Time
Work ModeHybrid
ExperienceMid Level

About RVO Health

Website

rvohealth.com

Company Size

1001-5000 employees

Location

Charlotte, NC

Industry

Web Search Portals and All Other Information Services

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