Change Management Analyst

About the Role

Key Responsibilities

• Develop and execute communication plans for initiatives, including enablement programs, process changes, and organizational updates.
• Craft engaging content for internal newsletters, announcements, and presentations to ensure clear messaging.
• Manage internal communication channels such as Slack, email lists, collaboration platforms, and intranet pages.
• Coordinate and schedule training sessions for new capabilities, tools, technologies, and processes.
• Collaborate with subject matter experts to develop training materials and resources.
• Track training participation and effectiveness.
• Develop and maintain ED&A's core methodology and related capabilities.
• Coordinate training and e-learning packages for ED&A and other Workmates.
• Collaborate with team leads for updates, assets, and resources related to methodology execution.
• Track and report on success metrics of methodology adoption.
• Define and monitor key results and success metrics for change initiatives.
• Collect and analyze data related to change adoption, training effectiveness, and stakeholder satisfaction.
• Prepare reports and presentations on change management progress and outcomes.
• Identify lessons learned from past change initiatives to improve future efforts.

Requirements

• 2+ years of professional experience in a change management, communications, or training role.
• 2+ years of experience in a data or analytics environment.
• 2+ years of experience with creating presentations and delivering engaging content.
• Proficiency in website design and content management systems (e.g., WordPress, SharePoint).
• Proficiency in Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills, with the ability to tailor messages to different audiences.
• Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
• Familiarity with change management methodologies (e.g., Prosci ADKAR model).
• Experience with graphic design tools (e.g., Figma, Adobe Photoshop).
• Knowledge of project management principles.
• Bachelor's degree in Communications, Marketing, Business Administration, or a related field.
• Certifications such as ACMP or PMP are preferred.

Nice to Have

• Experience with graphic design tools like Figma or Adobe Photoshop.
• Knowledge of project management principles.
• Certifications such as ACMP or PMP.

Qualifications

• Bachelor's degree in Communications, Marketing, Business Administration, or a related field.

Benefits & Perks

• Role may be eligible for Workday Bonus Plan or role-specific commission/bonus.
• Annual refresh stock grants.
• Flexible work approach allowing at least 50% in-office or in the field each quarter.
• Comprehensive benefits package (details available during hiring).