NBT Bank logo

Chief Marketing Officer

NBT Bank

Norwich, NY
Full Time
Executive
185k-275k
5 days ago

Job Description

About the Role

The Chief Marketing Officer (CMO) is a senior leader responsible for setting the strategic vision and direction for the bank's marketing function. This role oversees a team who lead brand marketing, marketing analytics, creative services, and marketing operations. The CMO ensures that all marketing efforts—across web, video, print, digital design, and other channels—are aligned with the bank's growth objectives and regulatory standards. The role involves guiding the evolution of the bank's market presence, customer engagement, and brand equity through strategic leadership and cross-functional collaboration.

Key Responsibilities

  • Define and communicate the bank's marketing strategy across all channels.
  • Align marketing goals with corporate objectives and long-term growth plans.
  • Partner with leadership at all levels to ensure marketing initiatives support enterprise-wide priorities.
  • Present strategic plans and performance updates to stakeholders.
  • Provide strategic oversight to marketing team across brand, analytics, creative, and operations.
  • Ensure functional alignment and cross-team collaboration within the marketing department.
  • Guide the bank's positioning in competitive markets through innovative, customer-centric strategies.
  • Stay ahead of industry trends and emerging technologies.
  • Ensure all marketing strategies and activities adhere to banking regulations and compliance standards.
  • Collaborate with legal and compliance teams as needed.

Requirements

  • Bachelor's degree in Marketing, Business Administration, Communications, or a related field or equivalent experience/coursework.
  • Minimum of 10 years of progressive experience in marketing leadership roles, preferably within the financial services or banking industry.
  • Proven experience in strategic marketing leadership within a regulated, compliance-driven environment.
  • Demonstrated success in managing senior marketing leaders and overseeing multi-channel marketing strategies.
  • Strategic and visionary leadership skills with the ability to translate business goals into marketing strategies.
  • Thorough knowledge of marketing principles, brand, product and service management, sales and business development.
  • Deep understanding of all channels: print, TV, digital, social media, and emerging platforms.
  • Ability to multi-task in a fast-paced environment and prioritize impactful activities.
  • Ability to motivate, influence, and collaborate at all levels internally and externally.
  • Experience in managing marketing planning, budgeting, metrics, and reporting.

Nice to Have

  • Experience managing marketing in a regulated, compliance-driven environment.
  • Proficiency in marketing technologies, CRM platforms, and performance measurement tools.

Qualifications

  • Educational background with a Bachelor's degree in relevant fields or equivalent experience.
  • At least 10 years of experience in marketing leadership roles, preferably in banking or financial services.

Benefits & Perks

  • Generous paid time off of at least 22 days annually.
  • Six weeks of paid parental leave at 100% salary.
  • Comprehensive medical, dental, and vision coverage.
  • Flexible spending accounts for healthcare and dependent care.
  • Employer-paid short-term and long-term disability coverage.
  • Basic employer-paid life insurance with options for supplemental coverage.
  • Voluntary benefits including hospital, accident, and critical illness coverage.
  • Retirement plans including a 401(k) with employer matching, Roth 401(k), and pension plan.
  • Adoption assistance and tuition reimbursement.
  • Employee assistance program (EAP).
  • Financial and banking services benefits.

Working at NBT Bank

At NBT, we empower people to grow, innovate, and thrive through meaningful work, a supportive culture, and opportunities to make a real impact in the community. We value wellbeing, community involvement, creating an inclusive environment where every voice matters, and supporting career development. Our culture fosters connection, inspiration, and being valued as part of a stable, well-established financial institution with over 165 years of growth and resilience.

Apply Now

Job Details

Posted AtSep 16, 2025
Job CategoryMarketing
Salary185k-275k
Job TypeFull Time
Work ModeHybrid
ExperienceExecutive

Job Skills

AI Insights

Key skills identified from this job posting

Sign upto access all insights for this job

About NBT Bank

Website

nbtbank.com

Company Size

1001-5000 employees

Location

Norwich, NY

Industry

Portfolio Management and Investment Advice

Get job alerts

Set up personalized alerts for your job search and get tailored job digests for close matches