Client Onboarding/Data Analyst

ASGN

Charlotte, NC

Full Time

Mid Level

9 days ago

Job Description

About the Role

The role involves assisting with the account opening process for clients within a financial services environment, collaborating with sales teams, external clients, and back-office operations to ensure a seamless onboarding experience. The position requires managing documentation, compliance, and risk assessment, with a focus on regulatory standards and efficient workflow management in a fast-paced setting.

Key Responsibilities

Oversee and manage the account opening process, ensuring all client requirements are met
Collaborate with the back office for the validation and approval of accounts
Collect and organize necessary documentation from clients to facilitate account setups
Ensure all documents adhere to regulatory standards and internal policies
Act as the point of contact between clients, sales teams, and operations, addressing inquiries and providing updates
Monitor and enforce compliance with legal, regulatory, and credit requirements
Analyze and assess potential risks associated with client accounts and transactions
Utilize an onboarding workflow tool to track and manage a queue of requests, ensuring timely processing
Organize and prioritize requests within a high-volume queue to meet service level agreements
Review and analyze incoming requests, identifying documentation needs and potential issues
Maintain accurate records of all communications and transactions using internal tracking systems
Work closely with sales representatives to gather information and facilitate a smooth onboarding experience
Partner with back-office teams for ongoing support and validation processes
Utilize Excel and other Microsoft Office applications to create metrics, reports, and presentations
Stay updated on industry best practices, regulatory changes, and internal process improvements

Requirements

Strong proficiency in Microsoft Office applications, especially Excel and PowerPoint
Excellent communication skills for client and stakeholder interactions
High attention to detail and accuracy
Self-starter with problem-solving skills
Ability to manage multiple requests in a fast-paced environment
Experience with onboarding workflow tools
Understanding of banking operations, trading activities, and risk management
Experience in client onboarding or customer service roles
Knowledge of regulatory compliance standards
Ability to analyze requirements and assess risks

Nice to Have

Experience analyzing requirements and assessing risks
Background in banking operations and risk management
Experience with onboarding workflow tools
Background in trading or financial markets

Qualifications

No formal educational qualifications specified, but experience with onboarding and banking operations is implied

Benefits & Perks

Comprehensive benefits package including medical, dental, vision, life, and disability insurance
Employee stock purchase program (ESPP) and 401K with company match
Health Savings Account (HSA)
SupportLinc Employee Assistance Program (EAP) with counseling sessions
Corporate discount savings program and other discounts
On-demand training, certification prep, and access to technical and leadership courses
Support from dedicated customer service team and certified Career Coach

Working at ASGN

Apex Systems values innovation, collaboration, and continuous learning. The company emphasizes a commitment to excellence, diversity, and providing professional development opportunities. They foster a supportive environment with resources for career growth and a focus on employee well-being.

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