Community Social Media Coordinator - Houston, TX (Part

About the Role

Key Responsibilities

• Manage and grow the Houston Lifesaving Center's social media channels and contribute to the national Spanish social channels.
• Engage with online communities through comments, messages, and positive conversations about the organization, campaigns, and events.
• Maintain the Houston social media editorial calendar and content planning platform to define communication strategies and track metrics.
• Collaborate with digital, creative, marketing, and other teams to align social media campaigns and ensure cohesive messaging.
• Attend events as assigned to increase social media engagement and visibility.
• Respond to comments and inbox messages, working with PR and social teams to handle sensitive topics and emergencies.
• Stay updated on social media trends and implement current strategies to keep Best Friends at the forefront of social media engagement.
• Work with teams to develop programmatic stories and maintain event listings for social channels.
• Utilize social media insights and engagement platforms to monitor content performance and campaign success.
• Foster a collaborative, positive culture within the team and organization, representing the organization's values and voice.

Requirements

• Bilingual fluency in English and Spanish, both written and spoken.
• Excellent collaboration and communication skills.
• Proficiency with social media channels and content editing platforms.
• Proficiency with Microsoft Office products, especially Outlook and Teams.
• Meticulous attention to detail and strong organizational skills.
• Ability to work in a fast-paced environment, multitask, and adapt quickly to new trends and technologies.
• Strong interpersonal skills, diplomatic, and customer-centric approach.
• Comfort working with dogs and cats of various temperaments.
• Reliable transportation and valid driver's license for travel within Houston.
• Ability to work flexible hours, including weekends, nights, and holidays.

Nice to Have

• Client service experience.
• Experience with social video content editing platforms and programs.
• Experience in public speaking, presentations, or advocacy.

Qualifications

• Valid driver's license.
• Ability to qualify for Best Friends' insurance coverage.

Benefits & Perks

• Starting pay at $25.00 per hour.
• Great benefits package.