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Content Marketing Manager

Applause

Framingham, MA
Full Time
Senior
90k-100k
4 days ago

Job Description

About the Role

Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world's largest independent testing community. We improve digital experiences for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. As a Content Marketing Manager, you will collaborate to create content that educates the market and advances prospects through every stage—from first touch to closed-won and expansion.

Key Responsibilities

  • Write to drive demand by planning and producing high-impact content—landing pages, emails/nurtures, blogs, customer stories, ebooks/white papers, reports, and ad copy—mapped to personas (product, engineering, QA) and funnel stages.
  • Own webinars end-to-end by building topics, recruiting speakers (customers, SMEs, partners), creating decks and promos, hosting and moderating live sessions, and turning recordings into always-on assets.
  • Make video and social media content more effective by scripting short-form videos, customer interview clips, and product explainers; repurposing long-form content into threads, carousels, and clips; partnering with Design to publish and promote assets.
  • Champion customer proof by sourcing, interviewing, and writing compelling case studies and speaker abstracts that highlight the importance of crowdtesting in clients' success; supporting ABM outreach to target customers and prospects.
  • Measure and iterate by tracking performance, A/B testing headlines and CTAs, and sharing insights and next steps.
  • Scale what works by building reusable templates, playbooks, AI prompts, and distribution checklists to maximize reach across email, paid, social, web, and sales channels.

Requirements

  • 5+ years in B2B content marketing (SaaS or services), ideally selling to enterprise buyers and technical personas (engineering, QA, product, dev).
  • Exceptional writing skills with a portfolio demonstrating range: concise copy that converts and technical long-form work that educates.
  • Webinar experience—comfortable promoting, hosting, and interviewing customers and industry experts.
  • Video and social media fluency—able to brief or script short-form videos and adapt content for LinkedIn/X/YouTube.
  • Tools familiarity: GA4/analytics, CMS (Wordpress or equivalent), webinar platforms, social scheduling, generative AI, and marketing automation.
  • Proven collaboration skills—confident interviewing senior stakeholders, distilling complex concepts, and working cross-functionally with Product, Sales, Design, and external agencies.
  • Degree: BA/BS in marketing, communications, or related field (or equivalent experience).

Nice to Have

  • Experience with AI tools and prompts for marketing content creation.
  • Experience working with global brands and international teams.
  • Knowledge of digital marketing trends and emerging technologies.

Qualifications

  • BA/BS in marketing, communications, or related field (or equivalent experience).

Benefits & Perks

  • Competitive salary range of $90,000 - $100,000.
  • Flexible work environment with top talent from across the globe.
  • Opportunities for career advancement and exposure to well-known, global brands.
  • Structured onboarding, in-house knowledge sessions, and access to virtual courses.
  • Incorporation of AI and new technologies to boost productivity.
  • Supportive culture emphasizing teamwork, innovation, and transparency.

Working at Applause

We pride ourselves on cultivating an inspiring, engaging employee culture reflected in high employee retention and satisfaction. Our talented team—known as Applause Nation—is set up for success with the latest collaboration and learning tools. We emphasize a supportive environment that values teamwork, innovation, and transparency, and we celebrate diversity and inclusion.

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Job Details

Posted AtSep 4, 2025
Job CategoryContent Marketing
Salary90k-100k
Job TypeFull Time
ExperienceSenior

Job Skills

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About Applause

Website

applausefood.com

Location

Framingham, MA

Industry

Theater Companies and Dinner Theaters

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