Content Platform Manager

Infosys

Rosemead, CA

Full Time

Senior

9 days ago

Job Description

About the Role

Infosys BPM is seeking a highly experienced and results-driven Content Platform Manager to oversee workflow-driven content management systems and lead digital content projects. The role involves managing web content management with exceptional project and client management skills, navigating stakeholder landscapes to deliver high-quality web content experiences. The position is based in Rosemead, CA, with a hybrid work model.

Key Responsibilities

Lead and manage end-to-end digital content projects, ensuring timely delivery, adherence to scope, and quality execution.
Manage relationships with diverse internal and external stakeholders, including designers, marketing teams, copywriters, creative agencies, and technical teams. This includes managing expectations, resolving conflicts, and fostering collaborative environments both in-person and remotely.
Serve as the subject matter expert for the workflow-driven content management platform (preferably Drupal), including content lifecycle, publishing workflows, and system capabilities.
Apply strong knowledge of Point, HTML, CSS, and other relevant web technologies to understand platform capabilities, troubleshoot issues, and communicate effectively with technical teams.
Possess a basic understanding of web content management processes, including content creation, governance, and SEO optimization.
Ensure content accessibility and compliance by applying knowledge of WCAG guidelines.
Facilitate seamless collaboration among cross-functional teams to align content initiatives with overall business objectives.
Identify and address challenges related to content workflows, platform limitations, and project roadblocks proactively.

Requirements

Bachelor's degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of every year of education.
Minimum of 7 years of relevant work experience.
Basic knowledge of web technologies such as HTML, CSS, and Point.
Understanding of web content management processes and SEO principles.
Excellent verbal and written communication skills to articulate technical information to non-technical audiences.

Nice to Have

JavaScript knowledge for front-end content interactions or platform customizations.
Proven project management experience in managing complex digital projects, including planning, execution, monitoring, and closing.
Demonstrated expertise in managing multiple functions, teams, and stakeholders, both in-person and remotely.

Qualifications

Bachelor's degree or equivalent, or three years of relevant experience in the field.
Minimum of 7 years of relevant work experience.

Benefits & Perks

Hybrid work model with onsite presence on Tuesdays and Wednesdays in Rosemead, CA, with some flexibility based on project demands.

Working at Infosys

Infosys BPM is committed to diversity and inclusion, being an equal opportunity employer. The company has a strong focus on innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms. It values its employees, has received numerous awards and recognitions, and promotes a positive work environment with a focus on HR best practices and industry leadership.

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