Content Software Developer

About the Role

Key Responsibilities

• Create customer content using HTML, CSS, Javascript, and Liquid templating language within required SLO
• Collaborate with team members to gather requirements and troubleshoot content issues
• Perform peer code reviews and provide feedback to ensure content meets standards for accessibility, responsiveness, and performance
• Create and maintain internal team documentation, templates, and reusable components
• Translate technical topics for non-technical stakeholders and customers as needed
• Ensure custom content is scalable and reusable for future use cases
• Stay current on feature releases and updates within the Total Expert platform and adapt development practices accordingly
• Proactively test and validate email rendering and browser compatibility across supported clients
• Identify opportunities to improve tooling, workflow efficiency, and automation of repetitive tasks
• Participate in cross-functional projects with Product, Engineering, and Marketing to support long-term content innovation

Requirements

• Strong verbal and written communication skills
• Ability to communicate effectively with customers to establish and clarify technical requirements
• Ability to manage multiple projects simultaneously across cross-functional teams
• Ability to operate both strategically and tactically within the scope of customer projects
• Highly self-motivated, organized, and capable of making independent decisions
• Passionate about building great products, solving complex problems, and contributing to scalable solutions
• Strong analytical and problem-solving skills
• 1-2 years of coding or web development experience (Computer Science degree or equivalent experience preferred)
• Experience using an HTML email framework such as Foundation for Email
• Experience working with email testing tools (e.g., Litmus, Email on Acid)

Nice to Have

• Experience with Adobe Creative Suite, specifically InDesign, Photoshop, Illustrator

Qualifications

• Experience with web development and coding
• Experience with HTML email frameworks and email testing tools
• Preferred: 1-2 years of relevant experience or a Computer Science degree

Benefits & Perks

• Base salary range of $55,000 - $70,000 annually, dependent on experience and qualifications
• Variable pay based on company performance and other factors
• Participation in the Employee Stock Option Plan
• Medical, Dental, and Vision insurance
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• Company paid Life Insurance, Short-Term Disability, Long-Term Disability
• Flexible Time-Off (FTO)
• Paid Parental Leave
• 401(k) with employer match