Universal Technical Institute logo

Conversion Rate Optimization Specialist

Universal Technical Institute

Phoenix, AZ
Full Time
Mid Level
65k-85k
15 days ago

Job Description

About the Role

The CRO Specialist plays a critical role in improving inquiry rates across Universal Technical Institute's paid media landing pages. Reporting to the CRO Manager, this role is responsible for proposing, testing, and implementing strategic optimizations using behavioral analytics, A/B testing tools, and first-party funnel data. We're looking for someone who's part analyst, part strategist, and part front-end implementer; someone who gets excited about why a test wins, not just that it does. You'll work closely with UX, media, and development teams to drive continuous growth in lead performance and will be positioned for future leadership growth.

Key Responsibilities

  • Analyze user behavior on paid media landing pages using Hotjar, Google Analytics, and other tools
  • Formulate, prioritize, and execute hypotheses based on data, scroll maps, and user flows
  • Define and document test variants for A/B and multivariate experiments
  • Use front-end development knowledge (Next.js preferred) to partner effectively with dev resources
  • Collaborate with paid media managers to align landing page tests with campaign goals
  • Monitor, summarize, and report on test performance, helping refine variant strategy
  • Stay current on UX best practices, competitor trends, and test ideation frameworks
  • Participate in building a scalable testing backlog and internal playbooks
  • Demonstrate increasing ownership of landing page performance over time
  • Other Duties Assigned

Requirements

  • Bachelor's degree or equivalent experience required (experience at an advertising agency is preferred)
  • Minimum of 2-4 years of experience in a conversion rate optimization, digital marketing, or performance UX role
  • Hands-on A/B testing experience with platforms such as Optimizely, VWO, or similar tools
  • Competency with HTML, CSS, and JavaScript with modern JavaScript frameworks (Next.js)
  • Strong proficiency with Google Analytics (GA4), and Hotjar
  • Experience in paid social media advertising is a plus, with the ability to audit campaigns and provide strategic insights
  • Proven experience in eCommerce marketing and digital performance optimization
  • Ability to identify friction, propose improvements, and validate outcomes
  • Proactive thinker who brings test ideas to the table
  • Comfortable interpreting both quantitative and qualitative data
  • Open to mentorship and capable of future leadership across UX, content, or analytics peers
  • Ability to scope and execute projects while achieving stakeholder buy-in
  • Understanding of data-driven insights and developing recommendations for continuous improvement
  • Excellent interpersonal, communication, and teamwork skills
  • Strong organizational skills with the ability to manage multiple projects
  • Proficiency with Microsoft Word, Excel, and PowerPoint

Nice to Have

  • Experience at an advertising agency
  • Experience in paid social media advertising
  • Experience working across in-house and agency creative teams
  • Knowledge of UX best practices and test ideation frameworks

Benefits & Perks

  • Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
  • Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
  • Retirement Matching: 50% match on the first 6% of your contributions after 90 days
  • Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
  • Competitive Insurance: Health, vision, and dental coverage for you and your dependents
  • Pet Insurance: Competitive coverage for your furry family members through ASPCA
  • Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Working at Universal Technical Institute

The role emphasizes continuous learning, iteration, and striving for improvement. It values proactive, strategic thinkers who challenge the status quo and are results-oriented. Collaboration across teams and effective communication are highly valued, with a focus on building strong relationships and working in a rapidly changing environment.

Apply Now

Job Details

Posted AtAug 23, 2025
Salary65k-85k
Job TypeFull Time
ExperienceMid Level

Job Skills

AI Insights

Key skills identified from this job posting

Sign upto access all insights for this job

About Universal Technical Institute

Website

uti.edu

Location

Phoenix, AZ

Industry

Educational Support Services

Get job alerts

Set up personalized alerts for your job search and get tailored job digests for close matches