Creative Agency Account Director

About the Role

Key Responsibilities

• Drive the client relationship by knowing their organization and business inside and out and act as their trusted partner and lead daily contact
• Express strong input on strategy and a clear point of view on creative work and clearly articulate the agency's position and point of view during client presentations
• Provide guidance and training to the rest of the account team
• Motivate the client, the agency and the team to develop the best work, and foster an environment where everyone feels supported and brave about ideas
• Articulate macro business context and agency ambition and mobilize the team to deliver on it
• Partner with senior day-to-day clients and serve as their trusted voice
• Strategize and architect the agency's best approach to situations, thinking several steps ahead and considering all the potential repercussions
• Manage divergent opinions with confidence-internally and externally-creating an aligned path forward
• Manage staffing allocations and flighting to ensure team and agency are set up for success while working efficiently and profitably
• Build staff plans and fee proposals and provide input on annual statements of work with an informed point of view
• Lead meetings with clarity and direction of purpose, and confidently guide the conversation to desired outcome
• Oversee the planning, execution, and performance of multi-channel client partnership programs and marketing campaigns

Requirements

• Minimum of 7 years of client management experience or similar experience
• Minimum of 3 years working within a creative agency or equivalent industry experience in the creative field across all media-including digital, social, film, longform content and print
• Minimum of 5 years of experience in B2B marketing or minimum 3 years of experience in partner / channel marketing and integrated GTM initiatives

Nice to Have

• Bachelor's degree or equivalent (minimum 7 years) work experience; Bachelor's degree in a related field
• Leadership/management experience
• Advanced knowledge of key business tools: Google Slides, Microsoft software
• Familiarity with accounting/math principles
• Strong client-service orientation and ability to handle and resolve issues and formulate new business opportunities
• Flexible to evolving responsibilities and last-minute changes
• Influential and effective leadership skills
• Flexibility to travel when needed

Qualifications

• Minimum of 7 years of client management experience or similar experience
• Minimum of 3 years working within a creative agency or equivalent industry experience in the creative field across all media
• Minimum of 5 years of experience in B2B marketing or minimum 3 years of experience in partner / channel marketing and integrated GTM initiatives

Benefits & Perks

• Compensation varies depending on factors such as location, role, skill set, and experience
• Information on benefits is available here