Creative Content Manager

About the Role

Key Responsibilities

• Work as part of a team of Creative Content Managers and serve as primary point of contact between internal marketing teams and our in-house agency for your assigned brands
• Lead project setup and manage timelines and tasks in the project management software (Monday.com)
• Facilitate status meetings with internal partners/clients to foster positive collaboration and visibility
• Source creative briefs and appropriate product information from internal partners, and use this info to engage creative teams and enable sound, strategic creative deliverables
• Translate creative briefs and partner requests into actionable project plans
• Manage integrated projects from concept through completion, following established workflows while contributing to ongoing process improvement initiatives
• Collaborate and problem solve with team members including copywriters, designers, video production/animation specialists, brand leads and other cross-functional teams
• Manage multi-media photo/video productions for your assigned brands by spearheading production logistics, scoping external costs, building pre-pro documents, serving as producer on-set during shoot days and managing post-production tasks
• Steward existing campaign or brand style guides, ensuring new deliverables across all channels are aligned with established, approved creative standards
• Collaborate with internal marketing teams and external agencies to maintain brand standards, campaign guidelines and shared creative assets
• Consult with subject matter experts and stakeholders, and present work to internal clients/partners as needed
• Apply feedback, data-driven insights and other learnings to continually improve the work
• Mitigate project barriers for team and escalate issues or recurring challenges for support from Directors
• Stay up to date on the latest industry trends, as well as competitive brand creative
• Potential to mentor and manage future direct reports

Requirements

• Bachelor's degree in Communications, Marketing, or a related field
• 7+ years of experience in creative project management in an agency environment
• Proven experience flawlessly managing multiple dynamic projects, including timelines and internal or external resources
• Ability to communicate effectively in oral and written communications
• Ability to create strong, positive, collaborative relationships through excellent communication skills and by building trust
• Experience managing photo and video productions including photographer/studio partnerships, estimating costs, facilitating talent contracts, etc.
• Demonstrated adaptability to manage multiple projects and team communication within a fast-paced environment
• Self-starter with proven ability to adhere to established processes and contribute to continuous process improvements
• Outstanding attention to detail

Nice to Have

• Experience with the Monday.com work management platform
• Prior agency or in-house creative experience
• Familiarity with consumer-packaged goods, especially food, beverage and pet brands
• Continuous improvement mindset
• Familiarity with the Adobe Creative Suite and various common file types
• Prior experience with retailer/distributor media networks