Creative Services Manager

About the Role

Key Responsibilities

• Lead, develop and mentor a multidisciplinary team of creative professionals, including designers, photographers, videographers and multimedia experts.
• Manage the intake, scheduling and execution of creative projects, including establishing and managing creative timelines to ensure projects are delivered on time.
• Guide the team in gathering requirements and developing compelling creative briefs that align with business objectives and tell engaging stories.
• Lead the development and execution of major creative projects and campaigns across multiple channels and platforms.
• Manage and refine brand/logo guidelines for the Marathon and MPLX corporate brands and strengthen brand governance to ensure a consistent identity across applicable creative initiatives and company platforms.
• Prioritize and allocate team resources and workloads effectively.
• Identify opportunities to increase operational efficiency and scalability within the creative workflow and production processes, using tools, metrics and best practices.
• Establish and manage relationships with creative, production and technology vendors.
• Track and report on key performance metrics related to creative operations.
• Drive innovation and elevate creative standards, integrating new ideas, tools and techniques into daily operations, and champion a culture of continuous improvement.

Requirements

• Bachelor's degree in graphic design, visual communications, commercial art, communications, marketing or related field, or an associate degree with 15 years of direct experience.
• 10+ years of creative services experience within a large corporate or medium- to large-sized agency setting.
• 3+ years of supervisory experience highly preferred.
• Strong portfolio showcasing a range of creative work across digital and traditional media.
• Strong storytelling and brand development skills.
• Proven ability to create and direct high-quality content with an understanding of how creative design influences business results.
• Advanced knowledge of Adobe Creative Suite, creative project management tools, digital asset management systems, and Microsoft PowerPoint.
• Familiarity with photography, video production and motion graphics strategies and tools.
• Strong organizational and project management skills with attention to details.
• Ability to manage and execute a high volume of creative priorities concurrently.
• Ability to quickly learn and understand complex business lines and stakeholder groups.
• Strong analytical and problem-solving skills.
• Excellent collaboration skills and ability to influence creative decisions in a matrixed organization.
• Ability to thrive in a fast-paced, changing environment with autonomy, accountability and accuracy.
• Some travel required.

Qualifications

• Educational background as specified in requirements.
• Experience with industrial, manufacturing or safety-sensitive companies preferred.

Benefits & Perks

• Access to health, vision, and dental insurance.
• Paid time off.
• 401k matching program.
• Paid parental leave.
• Educational reimbursement.
• Discretionary company-sponsored annual bonus program.