Customer Product Growth Specialist

About the Role

Key Responsibilities

• Assist in developing and implementing strategies to increase customer engagement and product adoption.
• Collaborate with sales and marketing teams to identify opportunities for product growth.
• Gather customer feedback and analyze data to inform product improvements and new offerings.
• Support the management of customer accounts and ensure a high level of customer satisfaction.
• Participate in cross-functional projects aimed at expanding product reach and effectiveness.

Requirements

• Strong communication and interpersonal skills to engage with customers and internal teams.
• Experience in customer service, sales, or product management preferred.
• Ability to analyze data and generate insights to support growth initiatives.
• Proficiency with CRM tools and Microsoft Office Suite.
• Self-motivated with a proactive approach to problem-solving and project management.

Nice to Have

• Previous experience in the water or plumbing industry.
• Knowledge of product development processes.
• Experience with digital marketing or social media platforms.

Qualifications

• Bachelor's degree in Business, Marketing, or related field preferred.
• Minimum of 2 years of experience in a customer-focused role.

Benefits & Perks

• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and career growth.