Customer Product Growth Specialist

About the Role

Key Responsibilities

• Engage with customers to understand their product needs and provide appropriate solutions.
• Support the sales team in promoting and expanding customer product offerings.
• Assist in developing strategies to increase customer product adoption and satisfaction.
• Coordinate with internal teams to ensure timely delivery and support of products.
• Maintain detailed records of customer interactions and feedback to inform product improvements.

Requirements

• Excellent communication and interpersonal skills.
• Ability to understand customer needs and translate them into product solutions.
• Experience in customer service or sales roles preferred.
• Strong organizational skills and attention to detail.
• Familiarity with product growth strategies and customer engagement techniques.

Nice to Have

• Experience with CRM software and data analysis tools.
• Background in technical or engineering fields related to the products.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Previous experience in customer service, sales, or related fields.

Benefits & Perks

• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and career growth.