Digital Content Specialist

About the Role

Key Responsibilities

• Create clear, concise, and visually engaging content that showcases IT solutions and successes.
• Collaborate with other teams to ensure documentation is accurate, consistent, and aligned with quality standards.
• Help create, maintain, and market IT success stories for technical products.

Requirements

• Excellent content creation skills, with the ability to write clear, concise, and visually engaging content for different audiences and purposes.
• Excellent communication skills, with the ability to collaborate with different teams and stakeholders.
• Attention to detail, with the ability to proofread and edit content for grammar, spelling, punctuation, and style.
• Adaptability to work in a fast-paced and dynamic environment.
• Ability to learn and closely follow technical processes and guidelines.
• Analytical abilities, with the ability to use data and feedback to improve content quality and effectiveness.
• Experience with content management systems and tools, such as Service Now.
• Technical support background, with the ability to troubleshoot and resolve client issues.

Nice to Have

• Experience in digital marketing and content marketing.
• Knowledge of social media platforms and marketing strategies.

Qualifications

• Experience in content creation, social media, and digital marketing.

Benefits & Perks

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term disability insurance
• Short-term disability insurance
• Paid parking/public transportation
• Paid time off, paid sick and safe time, paid vacation
• Paid parental leave
• Paid holidays