Digital Specialist I

About the Role

Key Responsibilities

• Responsible for preparing and scanning paper documents according to customer specifications and directions.
• Accept changes to specifications and directions, understanding customer needs may change.
• Utilize the automatic feeder and flatbed scanner to scan a variety of paper sizes.
• Set scanner parameters as identified for each job to ensure accurate handling per customer specifications.
• Responsible for daily maintenance and cleaning of scanner to ensure image quality.
• Log document and box numbers assigned during scanning for future retrieval.
• Assist other team members with document preparation and indexing.
• Complete all other tasks assigned by supervisor or Director of Operations.

Requirements

• Detailed knowledge of the digital scanning process including an understanding of how digital scanners work.
• Ability to locate and select appropriate client files in the computer system for scanning into the appropriate location.
• Able and willing to consistently report to work on time prepared to perform duties of position.
• Understanding of the need to set and meet departmental productivity benchmarks and quality standards.
• Well organized and detail oriented.
• Able to work both on a team and individually.
• Must be able and willing to communicate effectively in English.
• Proficiency using a computer workstation and scanner systems.
• Ability to troubleshoot computer problems related to electronic document conversion.
• Must be able and willing to work overtime hours as needed.
• Must have a positive and respectful attitude towards coworkers and customers.

Qualifications

• Ability to trouble-shoot computer problems as they relate to electronic document conversion.