Digital Workplace Consultant

Infosys

Full Time

Senior

106k-167k

6 days ago

Job Description

About the Role

The DWS Ecosystem team is a strategic practice unit established to help orchestrate the breadth of Infosys digital workplace service offerings across service-lines, along with experience design, digital adoption & learning services to deliver an integrated and human-centric experience to enterprise clients in their journey to the future of work. The team is responsible for driving integrated GTM, industry solutions, and providing technology advisory services to client executives in their digital workplace transformation. The role involves leading organizations through digital transformation by leveraging emerging technology, hybrid work paradigms, and industry trends to enhance employee experience, productivity, and organizational efficiencies.

Key Responsibilities

Serve as a Digital Workplace solution specialist and evangelist, guiding organizations through digital transformation initiatives.
Leverage emerging technologies and industry trends around new ways of working to shape the future of work.
Drive integrated go-to-market strategies and industry-specific solutions related to digital workplace services.
Provide technology advisory services to client executives on digital workplace transformation.
Promote and implement digital adoption and change management strategies, including workplace analytics.
Support the deployment and management of digital collaboration tools, employee experience platforms, and connected workspaces.

Requirements

Bachelor's Degree or foreign equivalent, or work experience in lieu of a degree.
Tertiary Qualification in IT / Computer Science / related discipline.
10-16 years of IT experience.
Experience across the digital workplace technology domain in two or more of the following service offering domains: Employee Experience Platforms & Services, Field Service Management leveraging Cloud Hyper-scaler platforms (Microsoft / Google / AWS) or SaaS solutions from Salesforce, ServiceNow, etc.; Digital Collaboration (Team Collaboration, Cloud Voice & Meeting, Collaborative Apps); DaaS & Device lifecycle Management; Connected Workspaces (IoT, AR/VR); Workplace Security; Digital Adoption & Change Management; Service desk & experience including Conversational AI & Automation.
Exposure to program management and/or portfolio management skills using Agile principles (preferably SAFe) as an Agile Practitioner, Product Manager, or equivalent.
Excellent customer interfacing skills.
Excellent written and verbal communication skills.
Strong attention to detail and outstanding analytical and problem-solving skills.

Nice to Have

Experience with program management and/or portfolio management using Agile principles (preferably SAFe).
Experience as an Agile Practitioner, Product Manager, or similar role.

Benefits & Perks

Competitive annual compensation ranging from $106,000 to $167,000 depending on location.
Medical, Dental, Vision, and Life Insurance.
Long-term and Short-term Disability insurance.
Health and Dependent Care Reimbursement Accounts.
Insurance options including Accident, Critical Illness, Hospital Indemnity, and Legal.
401(k) plan with contributions based on salary level.
Paid holidays and Paid Time Off.