Director, Business Development

Bertelsmann

Morrisville, NC

Full Time

Director

1 day ago

Job Description

About the Role

The Director of Business Development will lead managers whose teams are product and vertical focused. These teams generate opportunities from marketing leads and outbound efforts for the sales organization, leading to pipeline generation and bookings. The role involves overseeing direct selling teams in the B2C sales organization, ensuring targets are met and exceeded, and collaborating frequently with sales, marketing, product, and operations to meet the needs of Relias. Relias is a company dedicated to helping healthcare organizations improve clinical and financial outcomes through a comprehensive learning platform, with a strong focus on employee growth, innovation, and making a positive impact in the healthcare industry.

Key Responsibilities

Leading managers of business development and direct sales teams
Assisting managers and teams in driving activity KPI activities to promote executive meetings, demo sets and completions, pipeline generation, and bookings
Driving to exceed bookings targets through client expansion, up-selling, and developing new business
Providing onsite and virtual support to sales efforts, including call shadowing, coaching, mentoring, and performance improvement planning
Working with corporate resources to provide ongoing training for team members in products and processes
Collaborating with sales and marketing leaders on performance management, sales strategies, reporting, forecasting, and compensation
Tracking activities in Salesforce, Gong, ChiliPiper, and other platforms to monitor trends and impacts on the business
Working with Revenue Operations to ensure proper tracking and attribution for quota attainment
Monitoring sales teams' work with implementation, operations, UI/UX, and business systems for improvements
Conducting managerial administrative responsibilities such as PTO and expense report approvals
Recruiting, interviewing, and onboarding new team members
Leveraging GenAI, driving change management, and team performance improvement
Traveling to industry events, tradeshows, and the corporate office
Performing other duties as assigned

Requirements

7+ years leadership experience with a documented track record of success
Experience managing sales professionals in the healthcare and technology industries
Experience managing remote leaders and/or sales professionals
Ability to multi-task in a fast-paced environment
Strong negotiation and collaboration skills
Experience with customer-facing roles requiring extensive internal or external interaction via phone, video conferencing, email, and face-to-face
Critical thinker with the agility to problem solve autonomously
Attention to detail
Experience with Salesforce.com, Gong, ChiliPiper, and Generative AI
Proficient with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint
Bachelor's Degree

Nice to Have

Experience managing remote teams
Experience with performance management and change management
Familiarity with healthcare industry sales and client engagement
Experience with industry tools and platforms like Salesforce, Gong, ChiliPiper, and Generative AI

Qualifications

Bachelor's Degree

Benefits & Perks

Health and wellness benefits package
Outstanding 401k match
Flexible PTO program
Generous and inclusive parental leave policy
Company pays for employee portion of healthcare premiums
Flexible work environment with onsite and work from home options
Active Employee Resource Groups
Comprehensive onboarding program
Growth and career advancement opportunities
20%+ annual employee promotion and transfer rate
Development programs including leadership, professional development, Nanodegrees in technology and data science
Conference attendance and participation in organizations like NC Tech
Onsite 321 Coffee Shop providing free coffee and pastries

Working at Bertelsmann

Relias values collaboration and professional development, offering flexible work arrangements and fostering an inclusive environment with Employee Resource Groups. The company emphasizes growth, innovation, and making a positive impact in healthcare through its products and services. Relias promotes a culture of continuous learning, leadership development, and employee engagement, supporting employees' career advancement and skill enhancement.

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