Director, Consultant Relations

About the Role

Key Responsibilities

• Develop strategic partnerships with key benefits consultants and maintain strong relationships, serving as the main contact for partnership-related matters.
• Educate consultants on Journey's products and capabilities while understanding their and their clients' needs.
• Serve as the liaison between internal teams and external consultants to foster strong partnerships, smooth collaboration, and aligned deliverables.
• Manage consultant deals, collaborate with the Sales Director, and lead RFP process for consultant-led opportunities.
• Track partnership performance, provide leadership insights, and adjust strategies accordingly.
• Design and execute outreach and nurture strategies to consultants in partnership with the internal marketing team.
• Collaborate with product and marketing teams to align partnership initiatives with company goals.
• Stay informed on industry trends and represent Journey at relevant events to build and expand partnerships.

Requirements

• 8+ years of experience working with consultants, brokers, and partners (e.g., WTW, Mercer, Gallagher, Aon, Lockton, Alliant) in a similar capacity at a health and wellness company.
• Experience working in an early-stage (< 25 employees) startup environment.
• Consistent over-achievement in quota and revenue goals.
• Self-starter who thrives with autonomy and relentlessly pursues goals.
• Strong written and verbal communication skills.
• Ability to excel at multi-tasking and managing multiple projects simultaneously.
• Comfort with critical thinking and problem-solving.
• Eagerness to learn and adapt to industry trends.

Nice to Have

• Experience working with benefits consultants and brokers.
• Previous success in building and optimizing business relationships in the health and wellness industry.

Qualifications

• 8 years of experience working with consultants, brokers, and partners in a health and wellness context.
• Experience in early-stage startups with fewer than 25 employees.
• Proven track record of exceeding quota and revenue targets.

Benefits & Perks

• Culture Focused: high-performance culture with smart, motivated, and happy team members.
• Remote First: work from anywhere as the company is fully remote.
• Stock Options: opportunity to share in the company's success.
• Medical, Dental & Vision Insurance: approximately 80% of premiums covered through Aetna.
• Unlimited PTO: flexible time off to maintain work/life balance.
• Parental Leave: 10 weeks of fully paid parental leave after one year of employment.
• Fertility & Family Planning support in partnership with KindBody, including services from preconception to postpartum.
• Paid leave for pregnancy loss and travel reimbursement for safe and legal abortion access.
• Wisdom Money: $1,000 annually for personal development activities.
• Productivity Stipend: $1,000 for work environment enhancements.
• Learning and Development: up to $500 annually for professional growth.
• Journey's Proactive Mental Health Program: access to mental health support for employees and loved ones.
• Compensation: base salary, bonus, and equity, with an OTE of $150,000 - $250,000 annually.