Director, Corporate Marketing, Connected eXperience Center

About the Role

Key Responsibilities

• Define and execute the long-term vision and strategy for the Connected eXperience Center, aligning with Samsung's overall business goals.
• Lead the ideation, development, and launch of new connected experiences that enhance user engagement and satisfaction.
• Oversee the end-to-end product lifecycle, from concept to market launch, ensuring alignment with consumer needs and business objectives.
• Champion a user-first approach in all projects, leveraging insights from consumer research and data analytics.
• Set clear goals and KPIs for the Connected eXperience Center, monitor progress, and drive continuous improvement.
• Provide leadership and mentorship to a high-performing team, fostering a culture of innovation and excellence.
• Position Samsung as a leader in connected experiences by delivering differentiated solutions and collaborating with external partners.
• Operate as a SmartThings subject matter expert to internal leaders, partners, and stakeholders.
• Partner with Corporate Marketing events teams to support showrooms, event booths, and activations showcasing Samsung connectivity features.
• Work closely with SEA retail teams to support connected scenario implementation at prioritized retail channels.

Requirements

• Bachelor's Degree or Master's Degree in Marketing, Information Technology, or Design-related field.
• 10-15+ years of experience in smart home setup, technical support, or IoT system integration.
• Hands-on experience in setting up smart devices for live events or retail environments.
• Proven leadership experience in a senior executive role within technology or consumer electronics.
• Strong understanding of IoT, connectivity technologies, and user experience design principles.
• Excellent communication and collaboration skills to influence cross-functional teams.
• Strategic mindset focused on long-term growth and market leadership.

Nice to Have

• Experience in strategic planning and execution.
• Cross-functional leadership experience.
• Innovation and product development expertise.
• User-centric design and research skills.
• Data-driven decision-making experience.
• Knowledge of Samsung device portfolio, AI offerings, IoT platforms, and connectivity protocols (Matter, Wi-Fi, Zigbee, Z-Wave, Bluetooth).
• Creative problem-solving skills and ability to adapt to dynamic situations.

Qualifications

• Bachelor's Degree or Master's Degree in relevant fields.
• 10-15+ years of experience in IoT, smart home, or related areas.
• Experience in setting up smart devices for live events or retail environments.
• Proven leadership in a senior role within tech or consumer electronics.

Benefits & Perks

• Medical, Dental, Vision, and Life Insurance.
• 401(k) plan.
• Employee Purchase Program.
• Tuition Assistance (after 6 months).
• Paid Time Off.
• Student Loan Program (after 6 months).
• Wellness Incentives.
• Bonus compensation based on performance.