Director, Growth - Adobe Genuine Service

About the Role

Key Responsibilities

• Learn the Genuine business, strategic pillars, and how activities impact each part of the business and conversion funnel.
• Deep understanding of business drivers and internal technology platforms to drive customer strategy, staying in tune with Adobe and industry standard processes, technology and trends that may influence business capabilities.
• Develop growth frameworks and playbooks that bring go-to-market expertise, capable of building proof-of-concepts and refining programs for scale.
• Research, assess, and develop strategies on customer roadmaps to enable business and product execution.
• Approve the accuracy and completeness of product requirements documentation, identify potential issues or risks, and articulate alternative solutions.
• Make data-driven decisions to increase initiative/campaign performance and drive business growth.
• Lead a team of growth managers, test & optimization specialists, product and program managers.
• Build and maintain relationships with cross-functional teams to align, prioritize, and define roadmaps, ensuring timely execution.
• Convert customer research and segmentation into a 2+ year strategic plan to address abuse cases.
• Work with executive leadership and cross-functional collaborators to produce strategic roadmaps and allocate resources accordingly.
• Drive revenue from new programs and increase conversion rates on existing segments and campaigns.
• Guide and unify cross-functional teams to scope and build experiences that accelerate customer reach and touchpoints.
• Conduct end-to-end assessments to define experience and product iterations from ideation through implementation.

Requirements

• Extensive experience working with Product Management and Engineering teams.
• Strong analytical and problem-solving abilities to interpret complex information and distill it into clear requirements.
• Excellent written and verbal communication skills for effective collaboration and documentation.
• Highly organized, able to handle work priorities independently in a fast-paced environment.
• Innately curious, with a desire to investigate and understand unfamiliar subjects and technologies.
• Experience leading operationally sophisticated projects with cross-functional teams.
• Motivated, focused, and capable of working autonomously with distributed teams across time zones.
• Must be located in the Bay Area and meet hybrid office requirements.
• BA; MBA is a plus.
• 10+ years of go-to-market experience with a revenue target.
• Demonstrated success in developing end-to-end customer experiences with cross-functional teams.

Nice to Have

• MBA degree.

Qualifications

• BA degree; MBA is a plus.
• 10+ years of relevant go-to-market experience with a revenue target.

Benefits & Perks

• The U.S. pay range for this position is $163,200 -- $302,400 annually, varying by location and experience.
• Potential eligibility for long-term incentives in the form of a new hire equity award.
• Compensation includes base salary, short-term incentives, and possibly long-term incentives.