Director, TMS Production

Xometry

North Bethesda, MD

Full Time

Director

13 days ago

Job Description

About the Role

The Director of TMS Production at Xometry is responsible for leading and overseeing the execution of digital marketing strategies across a portfolio of client accounts. This role involves managing a multidisciplinary team to deliver high-quality, timely, and effective marketing solutions, including paid and organic strategies, social media campaigns, creative design, and automation. The position serves as a bridge between strategic planning and execution, ensuring operational efficiency and client satisfaction in a hybrid work environment based in North Bethesda, MD.

Key Responsibilities

Lead, mentor, and develop a team of specialists across automation, social, design, and search.
Manage resource allocation, workload balancing, and capacity planning to ensure on-time and on-budget delivery.
Foster a culture of collaboration, accountability, and continuous improvement.
Support vendor interactions for outsourced content execution as needed.
Own the end-to-end production pipeline for digital marketing deliverables, from planning through execution and optimization.
Implement and refine workflows and processes to maximize efficiency, transparency, and quality.
Ensure deliverables meet strategic objectives, brand standards, and technical requirements.
Partner with strategy and client services teams to align production output with client goals and KPIs.
Translate strategic marketing plans into actionable production roadmaps.
Act as the escalation point for production-related issues and lead resolution efforts.
Join sales or client calls as needed as the face of the TMS organization.
Monitor project performance, timelines, and budgets using project management tools.
Identify areas for improvement and drive innovation in production methods and tools.
Work with leadership and strategy to identify opportunities for improving product offering and execution, especially in more efficient and quicker timelines.
Test and assess alternative product offerings to ensure quality and determine the best solutions.

Requirements

8-10 years of experience in digital marketing, including 3+ years in a senior production or operations role.
Proven experience managing multidisciplinary teams or projects.
Strong understanding of digital marketing strategies and platforms (e.g., HubSpot, Google Ads, Meta, SEO tools).
Excellent leadership, communication, and organizational skills.
Experience working with project management and workflow systems (e.g., Asana, Airtable).

Nice to Have

Agency experience.

Qualifications

Experience managing multidisciplinary teams or projects.
Proven experience in digital marketing and production roles.

Working at Xometry

Xometry values solutions-oriented leadership and fosters a culture of collaboration, accountability, and continuous improvement. The company emphasizes operational efficiency, innovation, and client satisfaction in a hybrid work environment.

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