ECOMMERCE DIRECTOR

About the Role

Key Responsibilities

• Define and implement the overall ecommerce strategy aligned with the brand vision and commercial goals.
• Oversee the Salesforce marketplace platform operations, with the ability to manage platform migrations should future transitions occur.
• Lead, mentor, and develop a team of two direct reports, fostering a culture of performance, collaboration, and innovation.
• Work closely with the French headquarters ecommerce and digital teams to align on global initiatives, tools, and digital activations.
• Leverage extensive international supply chain experience to optimise online merchandising, order fulfilment, and customer delivery processes, ensuring an exceptional customer experience.
• Manage ecommerce budgets and deliver on commercial targets, continuously analysing KPIs to drive growth, conversion, and profitability.
• Identify emerging digital opportunities, trends, and platforms to keep the brand at the forefront of the ecommerce landscape.

Requirements

• Proven experience in ecommerce leadership roles within apparel or ready-to-wear brands.
• Strong understanding of international supply chain and logistics processes within the fashion sector.
• Prior experience with Salesforce Commerce Cloud (marketplace) or similar ecommerce platforms, with adaptability to support potential platform changes.
• Exceptional leadership skills, with experience managing and developing teams.
• Highly analytical with strong commercial acumen and data-driven decision-making skills.
• Excellent communication skills with the ability to influence at all levels, including direct reporting to the CEO and collaboration with global stakeholders.