Aramark logo

Field Growth & Customer Experience Marketing Specialist

Aramark

Tampa, FL
Full Time
Mid Level
about 2 months ago

Job Description

About the Role

The Field Growth & Customer Experience Marketing Specialist reports up through the regional marketing leadership directly supporting the District Manager and is responsible for executing brands, products, activations, and program standards in assigned markets to drive profitable growth within Aramark's fastest growing segment - Refreshments. They serve as a critical liaison between Aramark's marketing team and field operations, ensuring that both the field team and client needs are met while adhering to Aramark standards. This role is designed to build a strong connection within local Market Centers and partner with operations and sales teams to enhance the client and customer experience.

Key Responsibilities

  • Assist with the field execution of programming in Office Coffee Services, Vending, Amenity Snack & Go, and Micromarket accounts to ensure program merchandising and proper planograms are implemented at all client sites.
  • Implement national marketing initiatives while developing and executing local promotional calendars at client sites.
  • Deploy new product innovation opportunities with field teams to execute at new and existing client sites.
  • Assist in the oversight and implementation for all internal national and local sales generating initiatives.
  • Develop social content that promotes regional activities, experiences, innovations, new openings as well as spotlights employees to support the social media team's overall marketing/communication strategy.
  • Participate in identifying, developing, and evaluating local marketing strategy.
  • Present marketing initiatives and innovations during client meetings as well as report outs of prior initiatives.
  • Partner with District Manager to ensure the sales and profitability of product lines or services, analyze business developments and monitor market trends.
  • Assist in the opening of all new regional client locations in conjunction with the field team.
  • Coordinate new and existing store marketing responsibilities such as signage and planogram activations.
  • Meet with vendors and distributors to manage product or equipment assessment, distribution, and implementation.
  • Support field team with the development of tailored client solutions for local or key account clients.
  • Serve as primary point of contact for field questions regarding convenience retail platform, product, and programming.
  • Collaborate with OpX regional manager, local finance manager, route manager, and marketing leadership for continuous improvement on current product and programming standards.
  • Support select local client meetings and Micromarket installs.
  • Coach and train local Route Managers and Business Development Managers on Aramark's marketing initiatives.
  • Take delivery on key projects as necessary.

Requirements

  • A minimum of 2 years client marketing experience, with a demonstrated record of success and effective performance.
  • Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization.
  • Excellent verbal, written and interpersonal communication skills.
  • Ability to synthesize multiple inputs into a clear, concise, and useful recommendation.
  • Strong organizational and project management skills.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint).
  • Adobe Creative Suite experience is a plus.
  • Ability to travel 30%.
  • Bachelor's Degree preferred.

Nice to Have

  • Adobe Creative Suite experience.

Qualifications

  • A minimum of 2 years client marketing experience.

Working at Aramark

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We strive to do great things for each other, our partners, our communities, and our planet. Our focus is helping employees reach their full potential through career development, fostering a sense of belonging, and providing a great place to work.

Apply Now

Job Details

Posted AtJun 11, 2025
Job CategoryGrowth Marketing
SalaryCompetitive salary
Job TypeFull Time
Work ModeOnsite
ExperienceMid Level

Job Skills

AI Insights

Key skills identified from this job posting

Sign upto access all insights for this job

About Aramark

Website

aramark.com

Company Size

10000+ employees

Location

Tampa, FL

Industry

Food Service Contractors

Get job alerts

Set up personalized alerts for your job search and get tailored job digests for close matches