FT Deli Bakery Sales Manager (H)

About the Role

Key Responsibilities

• Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates
• Daily management of labor (i.e., expected live) and coaching associates to achieve productivity expectations
• Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture
• Support the achievement of budgeted financial and operating results
• Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast, easy, flexible, and friendly customer service
• Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations
• Control store expenses through proper ordering, care for supplies and equipment
• Ensure department appearance, quality, variety, workplace safety, food safety, and sanitation are consistently maintained
• Ensure Deli Bakery HMS schedules are written to provide extraordinary customer service at all times
• Ensure that ordering, receiving, preparation, conditioning, and displaying of merchandise are done in accordance with policies and guidelines
• Observe and correct all unsafe conditions that could cause accidents
• Ensure compliance with local, state, and federal regulations
• Record and report all associate and customer accidents according to procedures
• Monitor shrink and provide coaching to recognize and prevent inventory losses
• Ensure proper utilization of advertising and sales promotion materials
• Maintain security standards and a neat, well-groomed personal appearance
• Complete required training courses and meet physical requirements of the position
• Perform all other duties as assigned

Requirements

• Ability to lead and manage a team
• Strong understanding of store operations and merchandising techniques (preferred)
• Effective communication, customer service, and selling skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to use technical information to solve problems
• Must meet minimum age requirements for the specific job function
• Must be accredited by the National Registry of Food Safety Professionals or similar as a "Certified Food Safety Manager" or attend company training to achieve accreditation within 90 days
• Ability to use computers and communication systems
• Physical ability to push/pull up to 2000 pounds with a pallet jack, lift products up to 50 lbs., stand continuously, and perform repetitive motions
• Tolerance for working in extreme hot/cold temperatures for up to 20 minutes
• Visual ability to check invoices and written documents

Nice to Have

• Experience with store operations and merchandising techniques

Qualifications

• High school graduate or equivalent (preferred)

Benefits & Perks

• Not explicitly specified in the description