I-HACK Social Media Assistant

About the Role

Key Responsibilities

• Manage and contribute to various social media platforms related to I-HACK and its programs.
• Gather content, schedule posts in business suite, and communicate with professors, faculty, and students about current projects and experiences.
• Research, create, and implement marketing communications strategies for social media accounts, adjusting plans each semester based on objectives and KPIs.
• Assist with management and content development of internal and external websites related to I-HACK.
• Provide receptionist support, route traffic, answer basic questions, and assist visitors to the office or department.
• Make deliveries around campus, create and maintain spreadsheets, and contribute to campus events and office functions.
• Aid in scheduling lab/classroom space requests and coordinate recruitment and retention events.
• Create marketing materials such as flyers, activities, and digital graphics to promote events and programs.
• Conduct research on higher education trends, industry partners, community contacts, and educational updates.
• Assist in coordinating and planning recruitment and retention events, including creating promotional materials.

Requirements

• General office skills and the ability to follow directions accurately and in a timely manner.
• Excellent public relations and customer service skills.
• Ability to work under pressure and as part of a team, demonstrating maturity, sound judgment, and emotional stability.
• Articulate verbal and written communication skills.
• Detail-oriented with organizational skills.
• Ability to gather and accurately enter information into records, spreadsheets, and logs.
• Proficiency with Microsoft Office 365, Adobe, Canva, and similar tools.
• Experience with popular social media platforms such as Facebook, Instagram, Twitter, TikTok.
• Ability to manage time effectively and follow a set schedule.
• Interest in engaging with students, faculty, and business partners for content creation.
• Proficiency in taking photos and recording quality videos for social media.
• Must be able to lift at least 25 lbs.

Nice to Have

• Experience with event management and creating marketing materials.
• Knowledge of higher education trends and industry contacts.
• Previous experience in social media content creation and strategy development.