Project Specialist

About the Role

Key Responsibilities

• Develop, implement, and manage NCEA's social media content calendar across platforms (e.g., X/Twitter, Facebook, LinkedIn, Instagram).
• Create, curate, and schedule engaging text, image, and video content that aligns with NCEA's mission and promotes elder justice.
• Monitor social media channels, respond to comments and messages, and foster meaningful online conversations.
• Track and analyze social media metrics and prepare regular performance reports.
• Stay informed on social media trends, platform updates, and best practices relevant to non-profit and public health communications.
• Actively promote NCEA initiatives, webinars, publications, events (e.g., World Elder Abuse Awareness Day - WEAAD), and partner initiatives.
• Convey complex information about elder abuse prevention and response into accessible, shareable social media graphics, infographics, fact sheets, and short videos.
• Assist in drafting short-form copy for social media posts, email blasts, and website announcements.
• Support the dissemination of NCEA resources and tools through various digital channels.
• Oversee the coordination and management of NCEA's internship and volunteer programs.
• Recruit, onboard, and mentor interns and volunteers and cultivate an impactful experience for participants.
• Provide support and coordination for the Elder Justice College Ambassadors program and college campus outreach.
• Provide general administrative and logistical support for NCEA projects.
• Help organize and maintain digital files and communication records.
• Support the NCEA team with other duties as assigned to ensure project success.
• Respond to technical assistance inquiries.

Requirements

• Bachelor's degree in Communications, Marketing, Public Relations, Public Health, Social Sciences, or a related field.
• 2+ years of professional experience managing social media accounts for an organization, non-profit, or government agency.
• Experience working in a non-profit, public health, or government environment.
• Knowledge of elder abuse prevention and intervention and aging.
• Experience with video editing software (e.g., CapCut, Adobe Premiere Rush) for short-form social media content.
• Experience with social media analytics platforms (e.g., Sprout Social) beyond basic built-in tools.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Proficiency with social media platforms (Facebook, LinkedIn, Instagram, etc.) and social media management and scheduling tools (e.g., Sprout Social).
• Proven ability to create engaging, audience-appropriate content for various social media platforms.
• Excellent written and verbal communication skills, with a strong grasp of grammar, punctuation, and tone.
• Basic graphic design skills using tools like Canva, Adobe Express, or similar.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks and deadlines effectively.
• Demonstrated passion for social justice, elder rights, or public health issues.

Nice to Have

• Master's degree in Communications, Marketing, Public Relations, Public Health, Social Sciences, or a related field.
• 3+ years of applicable project or administrative experience.
• Experience in coordinating or managing internship or volunteer programs.
• Bilingual proficiency (especially Spanish).

Qualifications

• Minimum education: Bachelor's degree.
• Combined experience/education as substitute for minimum education.
• Minimum experience: 2 years.
• Preferred education: Master's degree.
• Preferred experience: 3 years.

Benefits & Perks

• Hourly rate range of $29.59 - $37.68.
• Full-time position with flexible remote/hybrid work options.