Lead Product Manager, Developer Experience

About the Role

Key Responsibilities

• Define, articulate, and evangelize the multi-year product roadmap for the WEX Developer Portal, setting the strategic direction for WEX's API ecosystem, including defining a strategic vision for exposing APIs from our divisions in a cohesive, secure, and user-friendly manner.
• Lead the strategic direction of ongoing user research, leverage feedback and market trends to create a best-in-class developer experience, from API discovery and documentation to sandbox testing and onboarding.
• Collaborate closely with engineering, architecture, marketing, and business leaders to align on shared problems, define API product requirements, and ensure a seamless end-to-end developer journey.
• Write clear and concise user stories and product requirements, manage the product backlog, prioritize based on validated learning and impact, and work with agile development teams to deliver high-quality, incremental value.
• Define and analyze key performance indicators (KPIs) such as developer satisfaction, API adoption rates, time-to-first-API-call, and platform engagement, using data to drive product decisions and report on progress to senior leadership.

Requirements

• 10+ years of product management experience, with at least 3+ years focused on API products, developer platforms, or technical product management.
• Undergraduate degree required; advanced degree is a plus.
• Expert-level understanding of REST APIs, API lifecycle management, authentication protocols (e.g., OAuth), and modern developer tools.
• Proven ability to create and articulate a compelling product vision and build a strategic roadmap, gaining executive alignment and resource support.
• Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels and present complex concepts clearly.
• Deep empathy for developers and a passion for creating intuitive, frictionless product experiences.
• Demonstrated experience mentoring or leading product managers.
• Ability to navigate complex technical and business landscapes, anticipating challenges and developing solutions.

Nice to Have

• Experience in the FinTech, payments, or B2B SaaS industry.
• Prior experience launching or managing a public-facing developer portal.
• Familiarity with API gateway technologies (e.g., Apigee, MuleSoft, Kong).
• Bachelor's degree in Computer Science, Engineering, or a related technical field.

Qualifications

• Bachelor's degree in a relevant field (Computer Science, Engineering, or related).
• 10+ years of product management experience, including API and developer platform expertise.

Benefits & Perks

• Health, dental, and vision insurances.
• Retirement savings plan.
• Paid time off.
• Health savings account.
• Flexible spending accounts.
• Life insurance.
• Disability insurance.
• Tuition reimbursement.
• Additional benefits as detailed in the company's offerings.