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Lead QA Architect

Nice Group Co., Ltd.

Sandy, UT
Full Time
Senior
129k-171k
17 days ago

Job Description

About the Role

As the Lead QA Architect at NiCE, you will lead the quality assurance efforts for NiCE's flagship product suite, ensuring the highest standards of quality and reliability. This role focuses on driving quality and automation strategies, implementing shift-left practices, defining and tracking quality metrics, mentoring QA leads, promoting a culture of quality and excellence, and deriving the roadmap for continuous improvement.

Key Responsibilities

  • Serve as the quality leader for an entire domain and be accountable for the product quality.
  • Actively track the domain's quality tasks, analyze testing needs, and define QA activities and ownership.
  • Continuously analyze and challenge existing testing coverage.
  • Plan, develop, and execute test strategy across the domain.
  • Lead quality assurance efforts that align with product objectives to ship products rapidly and with confidence.
  • Implement and evolve QA processes to get effective test signals and scale testing efforts across services.
  • Partner with engineering and DevOps teams to leverage automation for scalable solutions to prevent regressions and ensure product reliability.
  • Plan and lead Non-Functional Requirements (NFR) testing.
  • Define guidelines and best practices for automation and manual testing procedures.
  • Coordinate cross-organizational and cross-region testing activities.

Requirements

  • 5 years of QA leadership experience, including team leader or manager roles.
  • Minimum of 5 years of experience as a QA engineer with at least 4 years of automation experience.
  • Extensive experience designing tests for an enterprise software solution.
  • Leadership, coordination abilities, and the ability to influence without authority.
  • Ability to define QA processes across development groups.
  • Hands-on experience with CI/CD and Test-Driven Development.
  • Excellent communication skills (written and verbal) and interpersonal skills.
  • Experience with the full software development lifecycle using Agile development processes.
  • Superior analytical and problem-solving abilities.
  • Strong self-motivation, dependable, responsible, and with an excellent work ethic.

Nice to Have

  • Experience with automation frameworks and scalable testing solutions.
  • Knowledge of quality metrics and continuous improvement methodologies.

Qualifications

  • Experience as a QA engineer and in QA leadership roles.

Working at Nice Group Co., Ltd.

NiCE is an innovation powerhouse excelling in AI, cloud, and digital solutions. The company values ambition, high standards, continuous improvement, and a culture of quality and excellence. NiCE is committed to diversity and equal opportunity employment, fostering a collaborative and inclusive work environment.

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Job Details

Posted AtJul 11, 2025
Job CategoryQA Engineering
Salary129k-171k
Job TypeFull Time
ExperienceSenior

Job Skills

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About Nice Group Co., Ltd.

Website

cnnice.com

Location

Sandy, UT

Industry

Computer Systems Design Services

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