Mainframe Systems Engineer

About the Role

Key Responsibilities

• Evaluates system specifications, input/output processes, and working parameters for hardware/software compatibility
• Troubleshoots and resolves complex technical issues related to mainframe systems and applications
• Administers, configures, and maintains mainframe systems, including hardware, operating systems, and software components
• Maintains operational effectiveness and efficiency by monitoring, evaluating, and adjusting mainframe operating systems
• Maintains quality service by establishing and enforcing organization standards
• Maintains installation records by documenting system configurations, procedures, and best practices
• Resolves problems by determining cause, providing technical assistance to applications and support staff
• Develops and implements backup and disaster recovery strategies to ensure business continuity
• Covers on call 24x7 on a rotating basis for problem resolution and SEV1 incidents

Requirements

• Bachelor's degree in Computer Science, Business, or a related field and six (6) years of mainframe infrastructure technical software and hardware analysis, programming, and installation experience
• Or, a High School Diploma or GED with ten (10) years of experience of mainframe infrastructure technical software and hardware analysis, programming, and installation
• Experience in installation and support of Mainframe system products including ZOS, CICS, MQ, DB2, Storage, Automation, ZLINUX or Networking
• Experience in problem determination, installation and support of mainframe products, disaster recovery, and performance and tuning
• Experience in opening, managing, solving, and closing problems with vendor support centers
• Ability to work in a team environment and under limited guidance
• Ability to work under pressure and meet deadlines
• Excellent problem solving and troubleshooting skills
• Strong communication and collaboration abilities
• Strong understanding of mainframe hardware

Nice to Have

• Experience with mainframe hardware and software support
• Knowledge of mainframe performance tuning and optimization
• Experience working remotely and on-site as needed

Qualifications

• Bachelor's degree in Computer Science, Business, or a related field (or equivalent experience with 10+ years for High School Diploma/GED)
• Six (6) years of mainframe infrastructure technical experience or ten (10) years with a High School Diploma/GED

Benefits & Perks

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program