Manager, Business Development - United States

About the Role

Key Responsibilities

• Lead and Develop: Inspire, coach, and manage a high-performance team of BDRs and Team Leads, setting clear goals and providing continuous feedback to ensure professional growth and retention.
• Strategic Leadership: Design and execute scalable outbound and inbound prospecting strategies for North America, ensuring the team meets and exceeds pipeline and revenue goals.
• Process Optimization: Develop, document, and refine sales processes, lead management techniques, and qualification frameworks for maximum efficiency and effectiveness.
• AI & Technology Enablement: Leverage cutting-edge AI tools and automation to optimize lead scoring, customer targeting, and outreach personalization, continuously iterating on best practices.
• Collaboration: Foster strong alignment with regional sales managers, marketing, operations, and sales leaders to coordinate joint go-to-market and prospecting strategies.
• Performance Management: Establish and monitor key performance indicators (KPIs) and benchmarks for individuals and the team; prepare and present regular growth and pipeline reporting and insights to senior stakeholders.
• Career Development: Champion a culture of learning, mentorship, and career advancement—ensuring comprehensive onboarding, regular training, and clear promotion pathways for the team.
• Accountability: Ensure strict compliance with privacy, security, and data protection standards in all prospecting activities.

Requirements

• Bachelor's degree or equivalent experience required.
• 5+ years' experience in business development, direct sales, or sales management (preferably in B2B SaaS and/or technology industry).
• Demonstrated experience managing BDR teams and/or team leads; multi-region or North America sales experience a plus.
• Hands-on experience implementing AI/automation tools in a sales development context.
• Strong analytical, organizational, and project management skills.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Consideration for privacy and security obligations.

Nice to Have

• Experience with AI/ML tools in sales or marketing (e.g., conversational intelligence, intent data, predictive scoring).
• Multi-region or North America sales experience.

Qualifications

• Educational background including a bachelor's degree or equivalent experience.

Benefits & Perks

• A collaborative team-first work culture with strong focus on growth, mentorship, and advancement.
• Comprehensive onboarding and ongoing training programs for leadership and technical skills.
• Clear progression path—with regular performance conversations and eligibility for advancement.
• The opportunity to shape and scale our go-to-market strategy using the latest in sales and AI technology.