Manager, Communications Research (Marketing)

About the Role

Key Responsibilities

• Partner with the Senior Manager in managing daily research operations, including original research projects and maintaining internal research databases
• Collaborate with the Senior Manager in leading entity vetting operations across Customer Service, Outreach, Legal, and Compliance teams
• Independently assess compliance with ActBlue policies and draft enforcement recommendations for senior leadership review
• Execute rapid response research requests in coordination with the Communications team and internal stakeholders
• Conduct research to support proactive strategies around issues affecting ActBlue and its users
• Lead independent research projects from conception to completion, including defining scope, developing methodology, conducting analysis, and drafting final recommendations
• Operate as a strategic thought partner with the Senior Manager in identifying and prioritizing research projects based on organizational needs
• Supervise and mentor research associates, providing guidance on complex vetting cases
• Help team members track and improve upon their work plans and professional development goals
• Coordinate cross-functional research projects and serve as a thought partner with other departments
• Support supplementary projects as assigned, ensuring timely and efficient completion in line with organizational objectives and standards

Requirements

• 5-7 years or equivalent of professional experience in research, analysis, or related fields
• Experience managing and executing complex research projects with multiple stakeholders
• Proven track record of managing, supervising, or mentoring junior staff, including providing feedback and conducting performance reviews
• Demonstrated experience in conducting due diligence, compliance reviews, or risk assessment
• Proficiency with research databases, including Nexis, campaign finance databases, and other vetting tools
• Strong research skills with exceptional attention to detail, precision, and organization
• Excellent writing and editing skills with ability to synthesize complex information clearly
• Ability to maintain accuracy and composure during high-volume, fast-paced periods
• Strong communication skills and ability to interact professionally with diverse stakeholders
• Comfort with making recommendations and presenting findings to senior decision makers
• Experience using federal and state government databases and multiple data sources
• A collaborative working style with an interest in mentoring and supporting team members
• Enthusiasm for continuous learning and professional growth
• A passion for ActBlue's mission and commitment to supporting Democratic wins and the progressive movement

Nice to Have

• Experience with research databases such as Nexis and campaign finance tools
• Experience managing cross-functional research projects
• Experience in operations management and organizational skills
• Supervising experience and team development skills

Qualifications

• Experience managing and executing complex research projects
• Proficiency with research databases and vetting tools
• Strong research, writing, and editing skills
• Experience in compliance reviews and risk assessment
• Supervisory or mentoring experience

Benefits & Perks

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families
• Fully-paid health reimbursement arrangement for out-of-pocket expenses
• Fully-paid short- and long-term disability insurance
• Basic and AD&D life insurance with voluntary options
• Dependent and health care flexible spending accounts
• Employee Assistance Program (EAP)
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match
• Minimum of three months paid medical, family, and parental leave
• Home-office setup allowance
• Additional perks including quarterly snack deliveries and subscriptions