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Manager, Digital Asset Management

PetSmart

Phoenix, AZ
Full Time
Senior
3 days ago

Job Description

About the Role

The Manager, Digital Asset Management at PetSmart is a key member of the internal Creative Team, responsible for overseeing digital asset management systems, workflows, and policies. This role involves working closely with both business and IT partners to optimize DAM capabilities, ensure asset integrity, and support the company's creative and operational needs. The position emphasizes innovation, collaboration, and maintaining high standards in a fast-paced environment, with a passion for pets and pet parents.

Key Responsibilities

  • Act as subject matter expert for DAM at PetSmart; acts as a resource and champions the DAM system.
  • Develop and manage workflows for gathering, storing, organizing, sharing and optimizing digital assets amongst all internal stakeholders and external partners.
  • Establish and manage policies and procedures for digital asset preservation, taxonomies, cataloguing, usage rights, and metadata standards.
  • Establish, monitor and maintain accurate lifecycle stages of assets including archiving and purging.
  • Research and make recommendations on emerging standards and best practices in digital asset management including automation, system integrations, preservation, metadata, and rights management.
  • Work cross functionally with both business and IT partners to optimize DAM user experience and system capabilities.
  • Work closely with partners in IT for system maintenance and communicating business needs for DAM roadmapping.
  • Maintain and establish governance rules around sensitive assets and enforce legal requirements for copyrighted assets.
  • Create use cases and analyze user data to ensure that the DAM system is an efficient asset pipeline.
  • Train internal and external users on using the DAM system and create/update DAM documentation and user guides.
  • Manage and develop Digital Asset Specialist and Product Specialist, DAM; unlocking their full potential.

Requirements

  • 5+ years working with DAM systems, Canto Cloud experience a plus.
  • 2+ years of people management experience required.
  • Experience with Adobe Creative Suite.
  • Experience in navigating copyright and terms of use agreements.
  • Experience working with standardized metadata schemas and taxonomies.
  • Degree in library science preferred.
  • Experience working with Adobe Dynamic Media Classic and PIM systems a plus.
  • Experience working in a retail creative environment a plus.
  • Knowledge of the digital shelf and E-commerce a plus.

Nice to Have

  • Experience with Adobe Dynamic Media Classic and PIM systems.
  • Experience working in a retail creative environment.
  • Knowledge of the digital shelf and E-commerce.

Qualifications

  • 5+ years of experience with DAM systems
  • 2+ years of people management experience
  • Experience with Adobe Creative Suite
  • Knowledge of copyright and terms of use agreements
  • Experience with metadata schemas and taxonomies
  • Degree in library science preferred

Benefits & Perks

  • Pet friendly environment, bring your pets to work!
  • On-site Dog Park
  • "Top Dog" gym with equipment, fitness classes, massage therapists and personal trainers
  • "Sit & Stay" Café serving fresh breakfast and lunch options
  • On-site coffee bar
  • "Lil' Paws" learning center and onsite daycare facility (associate paid)
  • Volunteer events with PetSmart Charities
  • Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
  • Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
  • Explore PetSmart Benefits here: https://benefits.petsmart.com/

Working at PetSmart

At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they're core to PetSmart's success. Our home office offers outstanding amenities in a fun and rewarding workplace including pet-friendly environment, on-site dog park, fitness facilities, café, learning center, daycare, volunteer events, and more. We encourage applicants to apply even if they don't meet 100% of the requirements, emphasizing a growth mindset and inclusivity.

Apply Now

Job Details

Posted AtJun 19, 2025
Job CategoryDigital Marketing
SalaryCompetitive salary
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

About PetSmart

Website

petsmart.com

Company Size

10000+ employees

Location

Phoenix, AZ

Industry

Pet and Pet Supplies Retailers

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