Manager, Marketing Operations

Lilt

Emeryville, CA

Full Time

Senior

3 days ago

Job Description

About the Role

LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues— Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1 —guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we're building a category-defining company in a $50B+ global translation market being redefined by AI.

Key Responsibilities

Own and scale the marketing operations function, including optimizing the marketing technology stack and streamlining the lead-to-opportunity process.
Work closely with GTM leadership across Sales Development, Marketing, and Operations to drive process optimization and overall efficiency.
Recommend, build, and run cross-functional projects and process improvements to impact operational efficiency and revenue growth.
Contribute to the strategy and execution of full-funnel marketing programs that generate predictable, scalable pipeline.
Design and optimize the entire lead funnel from top-of-funnel acquisition through MQL to SQL handoff, increasing conversion and velocity.
Leverage HubSpot to architect scalable campaigns, lead scoring, nurture flows, AI orchestration, and attribution models.
Partner with RevOps to manage the workflow from new lead entry through to opportunity conversion in Salesforce.
Maintain high-quality contact database by working with internal tools and external vendors.
Align with sales to define pipeline goals, campaign targeting, SLAs, and lead management workflows.
Drive multi-channel campaigns across email, webinars, paid media, SEO, events, outbound motions, and ABM to meet growth targets.
Build a data-driven culture by forecasting, measuring, and optimizing program results for ROI and CAC efficiency.
Collaborate cross-functionally with demand gen, product marketing, SDRs, and sales ops to build cohesive campaigns.
Assist with department-level planning, including managing campaign budgets, team meetings, and annual planning.

Requirements

3-5 years of experience in B2B SaaS or AI/ML marketing operations.
Deep experience with HubSpot, including building and scaling marketing automation workflows, lead scoring models, and funnel reporting frameworks.
Experience building Salesforce reporting and using reports to optimize campaign performance.
Strong understanding of metrics such as MQLs, pipeline, bookings, funnel conversion, velocity, CAC, and ROI.
Ability to build relationships and work cross-functionally.
Natural collaborator and communicator, comfortable presenting to executives, boards, and stakeholders.

Nice to Have

HubSpot certifications.

Qualifications

Educational background is not explicitly specified, but relevant experience and skills are emphasized.

Benefits & Perks

Market salary with opportunity for on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays.
Medical benefits covering medical, dental, and vision insurance, plus basic life insurance, short-term and long-term disability.
Paid parental leave after 6 months.
Monthly lifestyle benefit stipend via the Fringe platform to customize benefits.

Working at Lilt

At LILT, we are committed to a fair, inclusive, and transparent hiring process. We value innovation, collaboration, and impact, working in a hybrid model that combines in-person energy with remote flexibility. Our founders have a strong background in language technology and AI innovation, and we prioritize building a diverse, high-performing team dedicated to transforming enterprise translation through AI and language expertise.

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