Manager, Marketing Operations (Global Focus)

About the Role

Key Responsibilities

• Refine and manage the end-to-end global marketing operations process, ensuring seamless integration with planning cycles such as MRP, Annual Strategic Plan, Operating Plan, and Quarterly Forecasts.
• Develop and document standard operating procedures to optimize global marketing workflows.
• Collaborate with stakeholders to identify areas of ambiguity in decision-making and provide solutions through RAPID-based role alignment and documentation.
• Develop templates and tools to collect, organize, and visually present product launch and campaign workflows and timelines, ensuring efficient tracking and communication of key milestones to stakeholders.
• Partner with the global marketing budget process, collaborating with Corporate Planning and Commercial Finance teams to communicate timelines as part of a holistic planning timeline, deliverables, and connection to strategic priorities.
• Provide input and recommend metrics to benchmark marketing allocations at the territory level.
• Commission analysis of global marketing performance metrics and key drivers to inform decision-making and prioritization.
• Support leadership by commissioning data-driven insights for quarterly forecasts and business reviews (e.g., PFBG MBR, Monthly Business Updates).
• Act as a key liaison between GMSBO and cross-functional teams, ensuring alignment on global marketing investments and strategies.
• Facilitate clear communication of strategic planning outputs and portfolio priorities to leadership and working teams.

Requirements

• Bachelor's degree in Marketing, Business, or a related field; MBA preferred.
• 7+ years of experience in marketing operations, strategic planning, or a related role, ideally in a global organization.
• Exceptional communication and stakeholder management skills.
• Proficiency in tools such as Excel, PowerPoint, and enterprise reporting platforms (e.g., Tableau, Power BI).

Nice to Have

• Experience with enterprise reporting platforms such as Tableau or Power BI.
• Experience working in a global, matrix organization.

Qualifications

• Bachelor's degree in Marketing, Business, or related field.
• MBA (Master of Business Administration) preferred.
• 7+ years of relevant experience in marketing operations or strategic planning.

Benefits & Perks

• Top-tier benefits package including medical, dental, and vision insurance.
• Matching 401(k) plan.
• Paid time off and wellness programs.
• Employee discounts for Sony products.
• Potential eligibility for a bonus package.