Manager, Software QA Engineering

About the Role

Key Responsibilities

• Design, develop, and manage software test programs for quality assurance to identify software problems and root causes.
• Lead key strategic small to medium size QA initiatives and develop testing programs to drive adoption of test automation and other QA engineering technologies.
• Support enterprise end-to-end testing and participate in software design reviews for QA engineering professionals.
• Analyze user needs and develop software testing to meet business requirements.
• Develop testing programs that address functional testing, system testing, manual testing, regression testing, mobile testing, application testing, performance testing, usability testing, system integration, and data migration.
• Leverage test automation, model-based testing, and other QA engineering approaches to ensure rapid time to market and efficient QA delivery.
• Document application defect triage and report defects using bug tracking systems.
• Support all phases of the Software Development Life Cycle (SDLC) and validate testing results for compliance.
• Collaborate with cross-functional teams including Business, BA, Development, PMO, and delivery stakeholders to ensure quality, timely delivery, and cost objectives.
• Support and mentor Software QA Engineering teams including QA Managers, Analysts, and Automation Engineers to ensure high-quality application deliveries.
• Provide input on performance reviews, goal setting, expectations, development plans, and priorities for team members.

Requirements

• Bachelor's degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Technology, Engineering, or a related field.
• Five (5) years of progressive, postbaccalaureate experience in the job offered or related occupation.
• Five (5) years of experience in Software development lifecycle (SDLC).
• Experience with CI/CD, Jenkins, GIT, or DevOps.
• Knowledge of Agile methodologies or SAFe Software Development Principles.
• Experience with JIRA, Rally, or Confluence.
• Proficiency in SAS or SQL.
• Experience in software testing, quality assurance, troubleshooting, and test automation including scripting.
• Experience performing API application testing.
• Partnering with leadership to drive adoption of QA technologies such as BDD, TDD, QA test automation, RPA, and model-based testing.
• Experience working with distributed cross-functional and cross-organizational teams.
• Experience conducting performance reviews and working on team goal setting and development.
• Domain support experience in healthcare or retail organization.

Nice to Have

• Experience with Behavior-Driven Development (BDD) and Test-Driven Development (TDD).
• Experience with Robotic Process Automation (RPA).
• Experience supporting healthcare or retail domains.

Qualifications

• Bachelor's degree or foreign equivalent in a related field.
• Five years of relevant postbaccalaureate experience.

Benefits & Perks

• Full range of medical, dental, and vision benefits.
• Eligible for CVS Health bonus, commission, or short-term incentive program.
• Participation in the company's equity award program.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan.
• Fully-paid term life insurance.
• Short-term and long-term disability benefits.
• Well-being programs, education assistance, and free development courses.
• Store discount and discount programs with partners.
• Paid Time Off (PTO), vacation pay, and paid holidays.