Marketing and Customer Strategy - Director

About the Role

Key Responsibilities

• Support the Executive Director through insights generation, recommendations, and management of key workstreams within the broader body of work and team priorities
• Project management, leadership presentation creation, and communications needed to drive work forward
• Partner with internal and external teams to generate and disseminate analytics and insights
• Identify opportunities for integration and process improvement across lines of business and marketing functions
• Manage relationships with leaders and deeply understand their business segment dynamics, goals and objectives, and priorities. Build networks and strong relationships to influence and impact change across the organization.

Requirements

• 10+ years of professional strategic work experience in retail, CPG, or other related field. Experience in customer strategy a plus.
• Strong business acumen
• Comfort with ambiguity, passion for learning, and an entrepreneurial spirit
• Demonstrated ability to lead complex initiatives with minimal oversight
• Excellent written and verbal communications skills; experience in creating and presenting end-to-end senior-level presentations
• Data driven, structured, proactive problem solver
• Collaborative style, proven ability to manage conflict, and strong work ethic
• Analytical thinker, with superior problem-solving skills and the ability to support tactical execution without losing sight of the overall strategy
• Ability to foster cross-functional relationships; comfort operating in a matrixed environment
• Ability to manage high-impact projects with high-degree of autonomy
• Proven skills in project and program management
• Bachelor's degree or equivalent (HS Diploma and 4 years of experience) required
• MBA preferred

Nice to Have

• Strategic background: consulting experience preferred but not required

Qualifications

• Bachelor's degree or equivalent (HS Diploma and 4 years of experience) required
• MBA preferred

Benefits & Perks

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility