Marketing Business Operations Manager

About the Role

Key Responsibilities

• Serve as the business lead for NA Field Marketing, aligning efforts across Sales, XDR, partners, global field, integrated marketing, and performance channels.
• Partner with Sales and XDR on data, tactics, and pipeline strategy to ensure shared success.
• Represent Marketing with analytics and campaign ops teams, advocating for priorities and needs.
• Develop and implement marketing processes that align to global standards across Field Marketing teams to ensure streamlined operations and consistency.
• Lead cross functional core meetings and program manage key campaigns—driving alignment, efficiency, and impact across initiatives.
• Identify and lead opportunities for process improvement in partnership with global marketing operations.
• Apply program management expertise to ensure marketing initiatives are executed seamlessly across stakeholders and timelines.
• Act as a strong educator and proactive communicator, leading trainings that ensure the NA marketing organization is equipped with the knowledge and tools to succeed.
• Manage training documentation and onboarding programs for new hires.
• Create enablement tools and documentation for Sales and Marketing teams, ensuring clarity on reporting methodologies and processes.
• Utilize business and marketing data to surface opportunities, risks, and recommended actions.
• Translate strategies into clear next steps in partnership with Marketing Ops and Analytics.
• Drive visibility and decision-making by leading NA cross-functional meetings and delivering impactful reporting.

Requirements

• 5-8 years of experience in business operations, marketing operations, and/or program management.
• Strong analytical skills—you don't just report on data, you know how to turn it into a story and a plan.
• Excellent program management skills with the ability to drive multiple initiatives forward.
• A passion for cross-functional teamwork—you thrive on collaboration and making connections.
• Curiosity, proactivity, and problem-solving—you anticipate challenges and act before they become roadblocks.
• Strong communication skills with the ability to proactively align and influence across teams.
• Ability to adapt quickly in a fast-paced environment.

Nice to Have

• Experience working in marketing or sales environments.
• Familiarity with global marketing standards and processes.
• Experience with analytics tools and campaign management platforms.

Qualifications

• Educational background is not explicitly specified, but extensive experience in relevant fields is required.

Benefits & Perks

• US annualized base salary range of $116,000.00-$174,000.00, potentially including bonus, benefits, or incentives.
• Hybrid work model with flexibility to work remotely part of the week and in-office attendance as determined by the team.
• Opportunities for connection, collaboration, learning, and celebration in a rich onsite environment.