Marketing Lead, Creative Services

About the Role

Key Responsibilities

• Own and manage all creative services for Ridgeline, including oversight of external agencies and in-house production for digital, video, event, and print assets
• Provide creative briefs and direction for internal and external design efforts, acting as reviewer and approver for cross-functional stakeholders
• Serve as the lead art director by evolving and safeguarding Ridgeline's brand identity and visual standards
• Execute hands-on design work across websites, social media, digital ads, print collateral, and multimedia assets
• Collaborate with cross-functional teams across marketing, product, sales, and events to support go-to-market strategies
• Lead creative concepting for brand campaigns, product launches, and internal initiatives, proactively generating new ideas
• Develop and maintain the company's visual identity, templates, and asset management processes to support scale
• Drive high standards for speed, quality, creativity, and craftsmanship while staying ahead of design trends and tools
• Manage vendor relationships, budgets, and production timelines, negotiating with partners to maximize value
• Champion Ridgeline's brand voice internally and externally, mentoring colleagues on creative best practices
• Think creatively, own challenges, seek solutions, and communicate clearly throughout the process
• Contribute to a collaborative and transparent team culture that emphasizes learning and continuous improvement

Requirements

• 5-7 years of experience in design, creative direction, or brand marketing, preferably in tech/SaaS or agency environments
• Proven portfolio of multi-channel design work across digital, print, branding, video, and events
• Expert-level proficiency in Adobe Creative Suite, Figma, and other digital design tools
• Demonstrated ability to lead and execute creative projects from concept to delivery under tight timelines
• Experience managing external vendors and establishing internal creative workflows
• Strong communication and cross-functional collaboration skills
• Strategic thinker who can translate business needs into compelling visual concepts
• Experience building or evolving brand guidelines for growing companies
• Strong project management skills and ability to prioritize across multiple initiatives
• Comfortable working in fast-changing environments and adapting to shifting priorities
• Enthusiasm for learning, storytelling, and working in a values-driven organization
• Willingness to learn about cutting-edge technologies while cultivating expertise in a business domain/problem space
• An aptitude for problem solving
• Ability to communicate effectively
• Serious interest in having fun at work

Nice to Have

• Experience in growth-stage SaaS or fintech brand environments
• Familiarity with UX/UI principles
• Basic motion graphics or animation skills

Qualifications

• Experience in design, creative direction, or brand marketing (5-7 years preferred)

Benefits & Perks

• Targeted cash compensation of $135,000 - $157,500, final amount based on experience
• Opportunity for career advancement and impact on the product
• Participation in the Company Stock Plan
• Unlimited vacation
• Educational and wellness reimbursements
• $0 cost employee insurance plans
• Rich benefits reflecting a valued and inspired workforce