Marketing Strategy, Vice President, J.P. Morgan Private Client

JPMorgan Chase

New York, NY

Full Time

Senior

133k-190k

11 days ago

Job Description

About the Role

The J.P. Morgan Private Client Marketing Strategy team defines the vision for how we support our rapidly growing affluent segment amidst the launch of a new offering that bridges the gap between Chase Private Client and J.P. Morgan Private Bank. We are a highly-collaborative team with an entrepreneurial spirit, committed to delivering the most elevated and personalized experiences for our clients. As Marketing Strategy-Vice President on the team, you will serve as a pivotal partner in shaping and executing the client onboarding and ongoing engagement strategy, collaborating across a highly matrixed organization to deliver seamless, high-impact client experiences. You will bring the client journey to life through strategic touch points informed by client insights and industry best practices, leveraging collateral, thought leadership, digital marketing, and direct mail to ensure meaningful interactions that drive engagement and producer enablement.

Key Responsibilities

Breaking new ground with personalized digital/physical onboarding and engagement campaigns across channels.
Partnering closely with marketing, product owners, and content teams to deliver a surround sound onboarding experience for new customers.
Driving increased personalization and data-driven customer targeted strategies to deliver relevant and value-added communications, fostering organic growth.
Building relationships and fostering alignment across diverse teams to deliver a best-in-class onboarding and engagement experience.
Owning campaigns end-to-end, including targeting and segmentation, messaging, content and design, planning, build, execution, and reporting.
Ensuring campaigns are executed to the highest standard, on time and within budget.
Establishing metrics, tracking results, and reporting to senior leadership.
Assessing industry trends and innovation for relevance and opportunity.

Requirements

Bachelor's Degree.
6+ years of marketing, strategy, and analytics experience in financial services.
Highly creative, intellectually curious, and passionate about delivering exceptional client experiences.
Action-oriented, bold thinker who challenges the status quo and drives continuous improvement.
Strong project management skills; able to prioritize and manage multiple initiatives in a matrixed organization.
Proven ability to promote a strong control environment, adhere to risk/control procedures, and challenge appropriately for customer benefit.
Strong analytical and problem-solving skills.
Organized and a self-starter who enjoys working independently and as part of an energetic team.
Ability to articulate complex issues clearly and concisely to all levels within the business.

Nice to Have

MBA and/or Leadership Program experience.
Experience or familiarity with private banking and wealth management.

Qualifications

Educational background includes a Bachelor's Degree; MBA preferred.

Benefits & Perks

Competitive total rewards package including base salary, commission-based pay, and discretionary incentive compensation.
Comprehensive health care coverage.
On-site health and wellness centers.
Retirement savings plan.
Backup childcare.
Tuition reimbursement.
Mental health support.
Financial coaching.

Working at JPMorgan Chase

We help nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We value diversity and inclusion, and are committed to equal opportunity employment, making reasonable accommodations for applicants and employees with religious, mental health, or physical disability needs.

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