Operations - Analyst, Software QA/Test Sr

About the Role

Key Responsibilities

• Analyze moderately complex requirements, operational problems, specifications, and change requests to produce test plans and test cases.
• Perform test execution of assigned test cases and monitor test cases, scripts, and data with pre-determined results within scheduled dates.
• Research and provide technical support on operational/test system defects and propose solutions.
• Analyze test results to ensure functionality meets requirements and recommend corrective actions if necessary.
• Maintain documentation of test results to assist in debugging and software modification.
• Consult with development engineers to resolve problems.
• Provide feedback for technical appraisals of systems, interfaces, and software.
• Guide and mentor a team of testers, including supporting associates, contractors, and third-party resources.

Requirements

• Bachelor's Degree in Information Technology, Engineering, or Computer Science.
• 5 years of experience in software development and/or testing.
• Knowledge and understanding of the software development life cycle (SDLC).
• Knowledge of software test requirements and protocols.
• Excellent written and verbal communication skills.
• Ability to recognize, analyze, and solve a variety of problems.
• Knowledge of wireless communications and network systems.
• Advanced programming skills in a programming language.
• Working experience with databases.
• Proficiency with Microsoft Office products or equivalent.
• Attention to detail.

Nice to Have

• Expert knowledge of SDLC.
• Expert knowledge of software test requirements and protocols.
• Advanced knowledge of wireless communications and network systems.
• Advanced programming skills.
• Experience working with databases.
• Proficiency with Microsoft Office or equivalent.