Product Development Manager

American Express Global Business Travel

Oregon, OH

Full Time

Senior

110k-220k

about 1 month ago

Job Description

About the Role

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Product Development Manager on the Supply Marketplace team, you will be responsible for defining product requirements for a suite of APIs that enable GBT's hotel point of sale tools to effectively sell and service hotel reservations. This role is critical to GBT's future growth and involves participating in defining the product strategy roadmap, working closely with development teams and internal partners to develop innovative features that improve revenue and supply optimization.

Key Responsibilities

Collaborate with suppliers and internal partners to resolve requirements for enhancements, and open Initiatives, Epics, and User Stories to be Groomed with the applicable scrum team.
Drive Grooming calls and ensure that user stories are understood by the scrum team and are ready for development.
Connect with internal partners on product strategy, project status, and upcoming projects.
Build and maintain technical and operational product documentation in a timely manner.
Assist when needed with troubleshooting, technical and product support for your APIs.
Contribute to defining the product roadmap in collaboration with business partners and internal Supply Marketplace teams.

Requirements

5+ years of experience in Travel Technology Product Management with a solid track record of successful product delivery.
3+ years of experience with GDS and non-GDS web services and GDS PNRs.
Proven understanding of APIs (REST and Stateful).
Good understanding of the product development lifecycle, including experience with agile software development and prioritizing backlogs for engineers.
Proven ability to work effectively in a sophisticated, diverse, global, and changing environment.
Extensive experience creating effective technical and functional documentation and presentations for all audiences.
Ability to understand both the big picture as well as the granular detail.
Ability to navigate the organization, collaborate effectively with multiple stakeholders, and overcome project barriers.
Proactively dig into complicated details until all facts are understood. Ability to articulate and document findings is a requirement.
Excellent organizational skills, ability to find relevant documentation when needed.
Ability to work on multiple feature improvements, projects, and product maintenance simultaneously without allowing things to slip through the cracks.

Nice to Have

Experience working in a global and changing environment.
Strong organizational skills and ability to manage multiple projects.
Experience with Agile software development methodologies.

Qualifications

Educational background is not explicitly specified, but extensive experience in travel technology product management is required.

Benefits & Perks

Flexible benefits tailored to each country, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources.
Travel perks with deals from major travel providers on flights, hotels, cruises, and car rentals.
Access to over 20,000 courses on the learning platform, leadership courses, and internal job openings.
Inclusive culture with global INclusion Groups to discuss challenges and drive awareness and action.
Competitive US base salary range from $110,000 to $220,000, plus annual incentive awards based on performance.

Working at American Express Global Business Travel

Amex GBT offers an inclusive and collaborative culture where colleagues' voices are valued. The company champions inclusion in every aspect of its business, supports work-life balance with flexible benefits, and encourages continuous learning and development. The environment promotes diversity, equity, and a sense of community through global inclusion groups and a focus on employee wellbeing.

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