Product Marketing Manager, ChatGPT Business

Openai

San Francisco, CA

Full Time

Senior

196k-245k

11 days ago

Job Description

About the Role

The Product Marketing Manager for ChatGPT Business at OpenAI contributes to the broader mission of ensuring responsible and widespread adoption of artificial intelligence. The role involves developing and executing strategies to drive awareness, engagement, and usage of OpenAI's products among core audiences. The focus extends beyond promoting features to providing valuable insights and resources that help users maximize AI technologies. The role includes shaping messaging, assets, enablement, and launch strategies for business decision-makers and professional users, supporting go-to-market teams, and ensuring successful product launches and adoption.

Key Responsibilities

Lead product launches by defining messaging, assets, and launch strategy for new features in ChatGPT Team and Enterprise, including admin and compliance updates, workspace collaboration, and connectors.
Create high-impact, scalable content tailored to business decision-makers and professional users.
Own customer communications such as emails, release notes, and in-product updates to showcase new features and boost engagement.
Enable sales and success teams by providing customer-facing assets, training, and internal guides to effectively position features and accelerate deals.
Collaborate cross-functionally with product, creative, growth, GTM, and enablement teams to set launch goals and deliver successful outcomes.

Requirements

Have 8+ years of product marketing experience in SaaS or B2B technology.
Already use AI to create content, refine messaging, and conduct research.
Proven track record of creating compelling content such as decks, videos, web pages, and blogs.
Value precision in language and can distill complex concepts into simple, compelling messages.
Experience enabling sales and customer success teams with content and live training.
Ability to work well across teams—product, engineering, design, GTM—and communicate clearly with both technical and non-technical audiences.
Comfortable managing ambiguous, complex projects and driving them to completion with minimal guidance.
Thrives in a dynamic environment with shifting priorities and multiple concurrent launches.
Proactively finds ways to get things done, even with incomplete information or evolving constraints.
Experience working with large enterprise customers and selling to IT personas such as CIOs, IT leaders, and technical admins.

Nice to Have

Experience with enterprise-grade security and compliance.
Familiarity with launching new connectors and workspace collaboration tools.

Qualifications

8+ years of product marketing experience in SaaS or B2B tech.

Benefits & Perks

Salary range of $196,000 - $245,000 plus equity.

Working at Openai

OpenAI is dedicated to ensuring that artificial intelligence benefits all of humanity. The company values safety, human needs, and the inclusion of diverse perspectives, voices, and experiences. OpenAI is an equal opportunity employer committed to non-discrimination and providing reasonable accommodations to applicants with disabilities.

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