Product Specialist

AutoNation

Fort Lauderdale, FL

Full Time

Entry Level

42k-84k

7 days ago

Job Description

About the Role

The Product Specialist is responsible for delivering comprehensive product information throughout the sales and aftersales processes at AutoNation, one of the largest automotive retailers in the United States. The role involves providing customer-oriented support, creating a positive vehicle delivery experience, and helping customers make informed decisions. AutoNation offers innovative products, exceptional services, and a commitment to community involvement through initiatives like DRV PNK.

Key Responsibilities

Welcoming customers and listening to their needs
Using a consultative selling process to match the best vehicle to the customer’s needs
Creating a great vehicle delivery experience for the customer
Following up with customers to ensure satisfaction
Prospecting through referrals and other creative approaches
Setting and achieving targeted sales goals
Gaining superior product knowledge to effectively help customers
Transitioning customers to the Service Department to support their ownership experience
Providing an exceptional customer experience to drive loyalty

Requirements

High School diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Prior sales experience preferred but not required
Demonstrated communication and interpersonal skills
Organization and follow-up skills
Experience and desire to work with technology
Valid in-state driver’s license and an acceptable, safe driving record

Nice to Have

Prior sales experience

Qualifications

High School diploma or GED

Benefits & Perks

Competitive compensation and 401(k) matching
Health, dental, and vision insurance plans
Maternity benefits
Associate purchase and discount programs for vehicles, services, parts, and accessories
Access to deals and discounts through YouDecide
Participation in the DRVPNK mission to raise funds for cancer research

Working at AutoNation

AutoNation is committed to creating a diverse, equitable, and inclusive environment. The company values innovation, teamwork, and making a positive impact in the community. They foster a culture of belonging and encourage candidates from all backgrounds to apply, emphasizing a dedication to positive societal contributions and employee development.

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