Product Specialist

About the Role

Key Responsibilities

• Proactively identify and pursue sales opportunities for Law360 Authorities and Pulse with corporate legal and compliance departments.
• Develop and maintain a robust sales pipeline to meet and exceed targeted sales metrics.
• Leverage understanding of the legal industry to tailor sales approaches and strategies.
• Conduct engaging and informative product demonstrations for prospective customers, showcasing the value and benefits of the Law360 Authorities and Pulse news service.
• Tailor demonstrations to address specific client needs and pain points, ensuring a personalized experience.
• Collaborate effectively with sales representatives and other team members to support a cohesive team selling strategy.
• Share insights, market intelligence, and best practices to enhance the overall sales team's performance.
• Build and maintain strong relationships with prospective and existing customers.
• Act as the primary point of contact for client inquiries, ensuring prompt and efficient resolution of any issues or concerns.
• Assist in identifying new business opportunities and upselling existing clients to expand the Law360 product portfolio.
• Stay informed about industry trends, competitor offerings, and regulatory changes to position products effectively in the market.
• Provide regular reports and updates on sales activities, pipeline status, and performance against targets.
• Utilize CRM systems and sales tools to maintain accurate records and facilitate data-driven decision-making.

Requirements

• Have a degree with a business and technology component.
• Have proven experience in product demonstration and sales, preferably in a legal or corporate environment.
• Have experience in creating cross-selling strategies and product bundling.
• Be able to advise on best practices whilst writing documentation to a high standard.
• Be self-motivated with a desire to develop professionally whilst continuously improving personal and team performance.
• Have advanced Microsoft Excel, Power BI and PowerPoint skills.
• Be experienced in designing and developing reports and dashboards in a visually appealing way.
• Have the ability to digest information from multiple streams, identifying patterns that could bring value to the business.
• Have excellent communication and presentation skills.
• Be highly organized, with a flexible approach to work, and the ability to multi-task effectively.

Nice to Have

• Experience working in a legal or corporate environment.
• Knowledge of legal industry trends and regulatory changes.
• Experience with CRM systems and sales tools.

Benefits & Perks

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits.
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan.
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs.
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits.
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts.
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice.