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Product Specialist, Material Handling

Komatsu

South Plainfield, NJ
Full Time
Mid Level
92k-97k
5 days ago

Job Description

About the Role

The Material Handling Product Specialist will provide technical product and application expertise to customers and prospects for Komatsu's Material Handling equipment line. They will partner with Territory Sales Managers and Product Support Sales Representatives to build long-term customer relationships, maximize sales, profitability, and market share, and specialize in all Material Handling equipment applications while ensuring high customer satisfaction.

Key Responsibilities

  • Increase market share and profitability for the Material Handling range of products in territory.
  • Develop relationships and network throughout the industry to monitor and participate in all product activities, industry associations, and events.
  • Be recognized as a solutions provider and a wealth of expertise for customers.
  • Assist the Sales force with product demonstrations and technical presentations.
  • Perform onsite startup and commissioning on all new machines as well as operation and maintenance training.
  • Communicate regularly with regional Sales and Product Support teams to share information, leads, and competitive activity within their regions.
  • Be a primary channel of communication for product technical and commercial issues with OEM partners.
  • Provide internal training on new Material Handling products, competitive comparisons, and after-market offerings.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures.
  • Proactively participate in company-sponsored training to develop and advance product knowledge and equipment applications.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a focus on teamwork and customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.

Requirements

  • Material handling industry and equipment experience a plus (scrap, waste, recycling, etc.).
  • Must be able to work independently.
  • Possess basic mechanical skills for equipment setup and operation.
  • Equipment sales experience.
  • Must have strong communication and interpersonal skills.
  • Excellent customer service skills.
  • Excellent computer skills.
  • Expected travel within the area of responsibility, minimum of 100% of the time.

Qualifications

  • Experience in the material handling industry and equipment (preferred but not mandatory).
  • Basic mechanical skills for equipment setup and operation.
  • Equipment sales experience.
  • Strong communication and interpersonal skills.
  • Excellent customer service skills.
  • Excellent computer skills.

Benefits & Perks

  • Industry competitive wages
  • Day 1 Medical, Dental, Vision, Life & Disability Benefits
  • Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
  • Employee recognition, career development opportunities, and excellent job security
  • Opportunity to be part of an innovative company developing new state-of-the-art technology and equipment

Working at Komatsu

Komatsu is committed to diversity and inclusion, creating a workforce reflective of the communities they serve. They value authenticity, ambition, and innovation, and aim to build a sustainable future that creates value together. The company offers a diverse and challenging work environment where employees can grow their skills and careers while contributing to a sustainable, clean-energy future.

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Job Details

Posted AtSep 8, 2025
Job CategoryTechnical Sales
Salary92k-97k
Job TypeFull Time
Work ModeOnsite
ExperienceMid Level

About Komatsu

Website

komatsu.jp

Location

South Plainfield, NJ

Industry

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance

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