Program Manager - Marketing Transformation

About the Role

Key Responsibilities

• Navigate across the business to build strong working relationships with the team, business partners and senior leaders to improve collaboration, solve problems, identify, and remove roadblocks and create solutions to deliver results.
• Collaborate with leadership and internal partners to evaluate and develop insights on opportunities that influence the strategic direction of projects.
• Lead critical governance discussions and delivering program communication and training strategies.
• Work across the program and partners to drive resolution of program and project level risk and issues.
• Negotiate and influence cross-functional teams to ensure appropriate resourcing levels are engaged and maintained throughout the execution of the plan.
• Anticipate program risks and issues and ensure that appropriate mitigation planning is in place to avoid compromising delivery.
• Ensure the continued development of marketing technology strategy documents.
• Collaborate with the cross-platform-development teams on large programs.
• Own or provide key inputs into measurement and tracking of key goals, metrics, and executive level reporting.
• Demonstrate inspiring leadership.

Requirements

• Ability to collaborate across teams and able to build and leverage strong working relationships and bring different opinions to consensus.
• Experience managing multiple simultaneous initiatives, priorities, and teams.
• Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams.
• Excellent oral and written interpersonal skills with demonstrated experience engaging and influencing cross-functional stakeholders and senior leaders.
• Demonstrated knowledge of project management process, project management software tools, templates, and management techniques.
• Pro-active collaboration with ability to build trust through transparency of information and delivering on commitment.
• Proven ability to manage change in a dynamic environment and influence others without direct authority.
• Consistently question assumptions, challenge the status quo, and strive for improvement.
• Knowledge of Customer Marketing technology ecosystem and related programs is preferred.

Nice to Have

• Knowledge of Customer Marketing technology ecosystem and related programs.

Qualifications

• Experience managing multiple initiatives and teams
• Strong interpersonal and stakeholder engagement skills
• Knowledge of project management processes and tools
• Ability to influence and lead in a dynamic environment

Benefits & Perks

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities