Project Manager, Professional Services

Harris Computer Systems

Texas, AL

Full Time

Senior

29 days ago

Job Description

About the Role

As a Project Manager, this professional will be responsible for managing the customer relationship during implementations and ensuring a high degree of customer satisfaction. They will collaborate with stakeholders and internal teams to deliver projects on schedule and within the budget while meeting scope requirements. This remote role welcomes candidates anywhere in Canada and the US. Up to 50% Travel between the US & CA with a valid passport/visa is required.

Key Responsibilities

Demonstrate outstanding project control, ensuring that project plans/schedules, project budgets, and scope control all exceed expectations.
Effective project management provided through, impact analysis, leading project scope negotiations, managing expectations of evolving project requirements.
Identify, analyze and assess business opportunities, processes, and workflows for PMO process improvements.
Adhere to the schedule of work for all phases (& refine as a project journey progresses) of the project including start-up and post-implementation follow-up.
Be knowledgeable on project deliverables and contractual documentation to ensure obligations and expectations are met.
Prioritize project needs based on tasks outstanding, obstacles or barriers, budgets, resources and deadlines.
Coordinate resolution of project issues and/or delays to reduce the impact on the project and ensure timely implementation.
Responsible for all aspects of the project delivery, including managing the scope of the project and changes to the project deliverables, while ensuring client satisfaction and organizational profitability.
Regular communication of project updates, critical issues, implications, and progress to clients and leadership team.

Requirements

Ability to manage multiple projects simultaneously.
Experience with project management tools (e.g., Jira, Azure DevOps, Trello).
Strong communication skills.
Ability to develop strong working relationships with internal and external stakeholders.
Ability to firmly manage scope, schedule and budget.
Ability to travel up to 50% within North America.

Nice to Have

PMP, CSM, or equivalent certification.
Experience managing CIS and/or ERP implementation projects.
Experience working in the Utilities sector.
Experience working in a PMO with distributed or remote teams.

Qualifications

No specific formal educational qualifications specified in the description.

Benefits & Perks

Flexible work environment and remote-friendly culture.
Growth opportunities within multiple Harris business units.
Career and development planning.
Project performance bonuses.

Working at Harris Computer Systems

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ('CSI', symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to grow through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses. Our culture emphasizes flexibility, remote work, growth, and development opportunities.

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