Quality Assurance Analyst

About the Role

Key Responsibilities

• Plan, execute, and oversee testing of various business applications to ensure they conform to documented specifications and quality objectives.
• Create, review, maintain and execute test scripts as appropriate for an application or system change.
• Document, review, and obtain sign off on test plans, test summaries and test results.
• Meet multiple application deadlines, coordinating between production, release and/or project scheduled implementation dates.
• Collaborate with vendor testing resources to develop and align joint test plans, define roles and responsibilities, and review and provide feedback and signoff of vendor tested results.
• Participate in Agile scrums and project team meetings.
• Partner with IT Business Analysts and Developers to analyze and refine system level requirements based on use cases and/or business requirements.
• Provide input on scope, changes, defects, testing approach, and process improvements.
• Provide input on Quality Assurance best practices for both internal and vendor testing standards and methods.
• Contribute to maintaining and storing all documentation in company-defined repositories.
• Provide continuous feedback to scrum teams, project teams, and Product Owners regarding system functionality.
• Participate in ad hoc project assignments.
• Provide training and support to quality assurance team members on systems, policies, procedures, and core processes.

Requirements

• Bachelor's degree or equivalent.
• 5+ years of quality assurance testing experience, preferably in the Insurance industry.
• Strong analytical, problem-solving, business writing, and decision-making skills.
• Proven understanding of Agile/Scrum and Waterfall methodologies, and how QA functions within them.
• Proven experience in manual and automated testing.
• Professional certification such as Six Sigma, Quality Engineer, or Quality Auditor.
• Demonstrated knowledge of testing best practices, version control practices, and defect management testing tools.
• Capable in building comprehensive test plans, test matrices, and test cases for various products.
• Skilled in analysis, functional testing, negative testing, and regression testing.
• Experience in data analysis and forms generation testing is a plus.
• Comprehensive testing experience in configurable, web-based, or client-server business applications.
• Familiarity with all aspects of the Software Development Lifecycle.
• Ability to create and execute test plans, scripts, and summary reports.
• Working knowledge of test tracking and execution systems used for agile and/or waterfall testing.
• Ability to analyze defects and issues to identify and report risks and issues to project teams and management.

Nice to Have

• Experience in data analysis and forms generation testing.

Qualifications

• Bachelor's degree or equivalent.

Benefits & Perks

• First-class training and development opportunities.
• An inclusive environment that values merit and diversity.