Quality Assurance Tester

About the Role

Key Responsibilities

• Collaborate with cross-functional teams to gather information and understand business processes, workflows, and procedures.
• Utilize a technical mindset to learn the software being tested thoroughly enough to test all things that new releases could impact.
• Analyze both UAT (user acceptance testing) and ORT (operational readiness testing) epics to write thorough test scripts.
• Perform both UAT and ORT testing for new software and software enhancement releases.
• Manage tickets and follow-up testing for items that did not pass testing until all items are resolved, and the epic can be closed.
• Represent the team's needs during testing, assuring that previous issues experienced by the support team are included in testing.
• Maintain dashboards and provide regular updates to leadership on scheduled testing, testing results, and concerns with timelines.

Requirements

• Bachelor's Degree in a related field of study or equivalent relevant experience.
• Proven experience in QA test script writing and software UAT and ORT testing.
• Proactive approach to gathering what is needed to write test scripts and perform testing.
• Critical thinking skills to determine what needs tested, if different approaches are needed, and if everything that should be tested is in test scripts.
• Excellent listening and interpersonal skills to effectively gather and interpret information from diverse stakeholders.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Capable of learning various computer applications and systems related to software training needs.
• Ability to meet deadlines and communicate progress against a schedule.
• Knowledge of risk identification and risk management.
• Excellent written and verbal communication skills as well as proficiency in MS Excel.
• Understanding of a development environment with defined processes.
• A high level of initiative with the ability to remain calm in stressful situations.
• Must be a team player.

Nice to Have

• Experience in the telecommunication industry.

Qualifications

• 0-2 years of Information Technology experience in requirements development, programming, software testing, technical writing, or customer call support.

Benefits & Perks

• Compensation ranges vary depending on location, skill set, education, certifications, client requirements, contract-specific factors, government clearance, and experience.
• Monetary compensation is one component of ASM's overall compensation and benefits package.